Luxury Hospitality & Client Experience Assistant

cc; Barcelona; Presencial; EUR 18.000 - 24.000; Jornada completa

Descripción de la vacante

CHANEL in Barcelona is seeking a Client Experience Assistant to deliver refined, warm hospitality and personalised service to every client in a luxury boutique environment.

The role involves collaborating with Fashion Advisors, Welcoming team and Boutique Management to ensure a seamless client experience, managing hospitality areas, stock and event prep while maintaining excellence in service and presentation.

Formación

• Experience in luxury hospitality or premium service environments.
• Experience serving coffee, tea, beverages and catering in an elevated service environment.
• Experience working with international and high‑profile clients is an advantage.

Responsabilidades

• Offer and serve beverages according to Boutique hospitality standards.
• Anticipate and respond proactively to clients’ needs throughout their Boutique journey.
• Deliver attentive, discreet and personalised service.
• Maintain a polished, calm and welcoming atmosphere in all client-facing areas.
• Ensure hospitality areas, pantry, storage spaces and service equipment are maintained to the highest standards of cleanliness and presentation.
• Prepare, replenish and monitor beverages, food items, tableware, consumables and hospitality supplies.

Conocimientos

Genuine passion for hospitality

Attention to detail

Interpersonal communication

Discretion and professionalism

Team collaboration

Flexible hours

Descripción del empleo

CHANEL in Barcelona is seeking a Client Experience Assistant to deliver refined, warm hospitality and personalised service to every client in a luxury boutique environment.

The role involves collaborating with Fashion Advisors, Welcoming team and Boutique Management to ensure a seamless client experience, managing hospitality areas, stock and event prep while maintaining excellence in service and presentation.