Luxury Front Office Manager For Wellness Guest Experience

Sha; Alfaz del Pi; On-site; EUR 30,000 - 46,000; Full time

Job summary

Sha in Madrid is seeking French-speaking professionals to join our Madrid Production Hub. You will recruit doctors, invite them to market research studies, and manage engagement across channels to maximize participation.

The role requires French fluency, good English, and strong communication skills. You will document activities, assist with mailings, and translate text as needed in a diverse multinational environment.

Qualifications

• French native speaker required.
• Good working knowledge of English for trainings, meetings and internal communications.
• Excellent attention to detail and organizational skills.
• Excellent and professional communication skills (telephone and email).
• Strong analytical skills.
• Experience working for multinational corporations is an advantage.

Responsibilities

• Recruit doctors and follow-up on their participation; create doctor engagement.
• Call doctors to invite them to our market research studies and join our panel of healthcare professionals.
• Initiate follow-up calls with panelists to achieve maximum participation rate.
• Ensure participation targets across your assigned pool using various channels and arguments.

Skills

French (FR) native speaker

English proficiency

Attention to detail

Communication skills (telephone & 

Analytical skills

Experience in multinational корпр

Job description

Madrid, Spain
Full time
R

Join us on our exciting journey!

Position Purpose

We are recruiting an awesome team of French Native speakers to join us at our Madrid Production Hub office! Diversity is our way of life!

What to expect

• Recruit doctors and follow-up on their participation. Create doctor's engagement.
• Call doctors to invite them to our market research studies and join our panel of healthcare professionals.
• Initiate follow-up calls with panelists to achieve maximum participation rate.
• Ensure expected participation rates amongst your assigned pool of doctors by using different communication channels and arguments.

Our ideal candidate: Skills & other requirements

• French Native speaker is required (FR)
• Good working knowledge of English to participate in trainings, meetings, and internal communications.
• Excellent attention to detail and organizational skills.
• Excellent and professional communication skills (telephone and email).
• Analytical skills.
• Experience working for multi-national corporations is an advantage.
• Further tasks would be documentation, mailings, troubleshooting and in some cases translations of text passages.

EEO Minorities/Females/Protected Veterans/Disabled