Luxury Front Office Leader | Guest Experience & Ops

Swot | Simple Way Of Tourism; Sarria; On-site; EUR 24,000 - 32,000; Full time

Job summary

Swot | Simple Way Of Tourism in Madrid is seeking a French native speaker to join our Production Hub for market research projects. This full-time role focuses on recruiting doctors and coordinating their participation in studies.

You will call doctors to invite them to market research studies, follow up to maximize participation, and ensure targets are met. Strong communication, detail orientation, and analytical skills are valued.

Qualifications

• French native speaker is required (FR).
• Good working knowledge of English to participate in trainings, meetings, and internal communications.
• Excellent attention to detail and organizational skills.
• Excellent and professional communication skills (telephone and email).
• Analytical skills.

Responsibilities

• Recruit doctors and follow-up on their participation. Create doctor's engagement.
• Call doctors to invite them to our market research studies and join our panel of healthcare professionals.
• Initiate follow-up calls with panelists to achieve maximum participation rate.
• Ensure expected participation rates amongst your assigned pool of doctors by using different communication channels and arguments.

Skills

French native

English (good)

Communication skills

Attention to detail

Organizational skills

Analytical skills

Job description

Madrid, Spain
Full time
R

Join us on our exciting journey!

Position Purpose

We are recruiting an awesome team of French Native speakers to join us at our Madrid Production Hub office! Diversity is our way of life!

What to expect

• Recruit doctors and follow-up on their participation. Create doctor's engagement.
• Call doctors to invite them to our market research studies and join our panel of healthcare professionals.
• Initiate follow-up calls with panelists to achieve maximum participation rate.
• Ensure expected participation rates amongst your assigned pool of doctors by using different communication channels and arguments.

Our ideal candidate: Skills & other requirements

• French Native speaker is required (FR)
• Good working knowledge of English to participate in trainings, meetings, and internal communications.
• Excellent attention to detail and organizational skills.
• Excellent and professional communication skills (telephone and email).
• Analytical skills.
• Experience working for multi-national corporations is an advantage.
• Further tasks would be documentation, mailings, troubleshooting and in some cases translations of text passages.

EEO Minorities/Females/Protected Veterans/Disabled