Front Office Supervisor-2

Mandarin Oriental Hotel Group Limited; Calviá; On-site; EUR 25,000 - 40,000; Full time

Job summary

Mandarin Oriental Hotel Group Limited is seeking a dedicated recruit coordinator in Madrid to engage doctors and manage participation in market research studies. The role emphasizes calling doctors to invite them to studies, maintaining engagement, and driving high participation through effective communication.

The ideal candidate will be a native French speaker with good English, strong attention to detail, and excellent communication skills via phone and email.

Qualifications

• French native language required.
• Good working knowledge of English for trainings and meetings.
• Excellent attention to detail and organizational skills.
• Excellent and professional communication skills (telephone/email).
• Analytical skills and ability to interpret information.

Responsibilities

• Recruit doctors and follow up on their participation.
• Call doctors to invite them to market research studies and join the panel of healthcare professionals.
• Initiate follow-up calls to maximize participation rate.
• Ensure participation rates using multiple communication channels and arguments.
• Assist with documentation, mailings, troubleshooting and translations as needed.

Skills

French native speaker FR

English proficiency

Attention to detail

Professional communication

Analytical skills

Multinational experience

Job description

Madrid, Spain
Full time
R

Join us on our exciting journey!

Position Purpose

We are recruiting an awesome team of French Native speakers to join us at our Madrid Production Hub office! Diversity is our way of life!

What to expect

• Recruit doctors and follow-up on their participation. Create doctor's engagement.
• Call doctors to invite them to our market research studies and join our panel of healthcare professionals.
• Initiate follow-up calls with panelists to achieve maximum participation rate.
• Ensure expected participation rates amongst your assigned pool of doctors by using different communication channels and arguments.

Our ideal candidate: Skills & other requirements

• French Native speaker is required (FR)
• Good working knowledge of English to participate in trainings, meetings, and internal communications.
• Excellent attention to detail and organizational skills.
• Excellent and professional communication skills (telephone and email).
• Analytical skills.
• Experience working for multi-national corporations is an advantage.
• Further tasks would be documentation, mailings, troubleshooting and in some cases translations of text passages.

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