Front Office Supervisor – Luxury Hotel With Mostay Perks

Mandarin Oriental Group; Calviá; On-site; EUR 18,000 - 24,000; Full time

Job summary

Mandarin Oriental Group in Madrid seeks an energetic French-native speaker to recruit doctors and manage their participation in market research studies. You will contact doctors to invite them to join our panel of healthcare professionals and engage panelists to maximize participation rates.

You will perform follow-up calls, maintain high attention to detail, and coordinate communications via phone and email. Experience with multinational environments is a plus, and translations may be required.

Qualifications

• French native language required.
• Good working knowledge of English for trainings, meetings, and internal communications.
• Excellent attention to detail and organizational skills.
• Excellent and professional communication skills (telephone and email).
• Analytical skills.
• Experience in multinational environments is a plus.
• Other tasks include documentation, mailings, troubleshooting and translations as needed.

Responsibilities

• Recruit doctors and follow-up on their participation. Create doctor’s engagement.
• Call doctors to invite them to market research studies and join the panel of healthcare professionals.
• Initiate follow-up calls with panelists to achieve maximum participation rate.
• Ensure participation targets among assigned doctors using various communication channels and arguments.

Skills

French Native

English Proficiency

Communication Skills

Attention to Detail

Analytical Skills

Job description

Madrid, Spain
Full time
R

Join us on our exciting journey!

Position Purpose

We are recruiting an awesome team of French Native speakers to join us at our Madrid Production Hub office! Diversity is our way of life!

What to expect

• Recruit doctors and follow-up on their participation. Create doctor's engagement.
• Call doctors to invite them to our market research studies and join our panel of healthcare professionals.
• Initiate follow-up calls with panelists to achieve maximum participation rate.
• Ensure expected participation rates amongst your assigned pool of doctors by using different communication channels and arguments.

Our ideal candidate: Skills & other requirements

• French Native speaker is required (FR)
• Good working knowledge of English to participate in trainings, meetings, and internal communications.
• Excellent attention to detail and organizational skills.
• Excellent and professional communication skills (telephone and email).
• Analytical skills.
• Experience working for multi-national corporations is an advantage.
• Further tasks would be documentation, mailings, troubleshooting and in some cases translations of text passages.

EEO Minorities/Females/Protected Veterans/Disabled