Luxury Client Advisor - Part-Time | Madrid

LVMH Group; Madrid; Presencial; EUR 17.000 - 28.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Staff discount on RIMOWA products

Lunch Tickets

International LVHM environment

Career development opportunities

Descripción de la vacante

RIMOWA in Madrid is seeking a part-time Client Advisor to deliver luxury customer service at Calle Serrano. You will provide expert consultations, drive sales, and assist with on-site repairs, always upholding the brand’s standards.

Fluency in Spanish and English is required, with additional languages a plus. You will join an international LVHM environment and enjoy staff-focused perks and career growth opportunities.

Formación

• Experience in luxury retail is welcome, but new starters are encouraged.
• For advising international clients you speak fluent Spanish and English; additional languages are a plus.
• Customer experience and consulting mindset are essential.

Responsabilidades

• Build relationships with customers through first-class consultations.
• Engage in consultations to sales and on-site repairs when needed.
• Serve as after-sales contact for customer inquiries and issues.
• Coordinate repair flow with our technical team to final delivery.

Conocimientos

Luxury retail

Consultative selling

Bilingual Spanish/English

Customer service

Descripción del empleo

RIMOWA in Madrid is seeking a part-time Client Advisor to deliver luxury customer service at Calle Serrano. You will provide expert consultations, drive sales, and assist with on-site repairs, always upholding the brand’s standards.

Fluency in Spanish and English is required, with additional languages a plus. You will join an international LVHM environment and enjoy staff-focused perks and career growth opportunities.