Luxury Client Advisor - Full-Time Coverage

Etro; la Roca del Vallès; Presencial; EUR 21.000 - 26.000; Jornada completa

Descripción de la vacante

Etro La Roca Outlet in Spain is seeking a Client Advisor to provide high-quality service for a sickness cover, full-time 40h. You will help customers with product knowledge, fashion guidance, and Etro heritage, while contributing to store goals and CRM initiatives.

The role requires passion for fashion and luxury, strong communication, and ability to work in a dynamic retail environment. English fluency is essential, additional languages are a plus.

Formación

• Experience in a similar role within fashion retail.
• Ability to drive and exceed store results.
• Excellent commercial awareness and customer attitude.
• Fluent in English; another language is a plus.
• Deep passion for fashion and luxury.

Responsabilidades

• Provide exceptional customer service by meeting and exceeding customer needs with knowledge of Etro products and heritage.
• Assist customers with Etro selling ceremony and processes.
• Discuss fashion trends with clients and provide fashion guidance.
• Help achieve store goals and develop the business.
• Build and strengthen relationships with customers through CRM strategies.
• Contribute to the store team dynamics through effective communication.
• Support visual merchandising per Etro guidelines.
• Assist with product replenishment and stock/inventory management.
• Follow company grooming standards and Etro policies.

Conocimientos

Customer service

Product knowledge

Communication

Teamwork

Sales acumen

CRM skills

Descripción del empleo

Etro La Roca Outlet in Spain is seeking a Client Advisor to provide high-quality service for a sickness cover, full-time 40h. You will help customers with product knowledge, fashion guidance, and Etro heritage, while contributing to store goals and CRM initiatives.

The role requires passion for fashion and luxury, strong communication, and ability to work in a dynamic retail environment. English fluency is essential, additional languages are a plus.