Luxury Client Advisor - Barcellona (Temporary)

Etro; Cataluña; Presencial; EUR 24.000 - 32.000; Jornada completa

Descripción de la vacante

Etro Boutique Barcelona is seeking a full-time Client Advisor to cover a temporary sickness absence. You will provide customers with high-quality service, spreading the brand’s philosophy and heritage, and assist them in finding the right products.

You will work to achieve store goals, develop CRM/clienteling relationships, and maintain Etro visual guidelines while upholding grooming standards.

Formación

• Experience in fashion and luxury retail.
• Ability to drive and exceed store results.
• Comfortable in client-facing activities.
• Team-playing aptitude.
• Fluent in English and Catalan.

Responsabilidades

• Provide exceptional customer service experience by assisting customers with product knowledge and Etro heritage.
• Assist customers with Etro selling ceremony.
• Advise customers on fashion trends and developments in luxury market.
• Contribute to achieving store goals and developing the business.
• Build and strengthen relationships with customers through CRM and clienteling.
• Collaborate with team to maintain store standards.
• Help maintain visual displays according to Etro guidelines.
• Assist with stock replenishment and inventory processes.
• Handle cashier procedures and after-sales management.
• Follow Etro grooming standards and policies.

Conocimientos

Customer service

CRM / clienteling

Visual merchandising

Cashier procedures

Team collaboration

Communication skills

Retail knowledge

English fluency

Catalan fluency

Descripción del empleo

Etro Boutique Barcelona is seeking a full-time Client Advisor to cover a temporary sickness absence. You will provide customers with high-quality service, spreading the brand’s philosophy and heritage, and assist them in finding the right products.

You will work to achieve store goals, develop CRM/clienteling relationships, and maintain Etro visual guidelines while upholding grooming standards.