Luxury Fashion Advisor: Personal Style & Client Experience

CHANEL; Madrid; Presencial; EUR 26.000 - 32.000; Jornada completa

Descripción de la vacante

CHANEL in Madrid is seeking a Fashion Advisor to create a memorable client experience and drive retail leadership. You will blend a business mindset with a passion for customer service, guiding clients through CHANEL rituals and personalized styling while maintaining the brand’s image and standards.

The role emphasizes selling RTW items, delivering a seamless omni‑channel experience, and building long‑lasting relationships with clients, under the guidance of the Boutique Manager.

Formación

• Eagerness and willingness to take care of the client ; retail experience is a plus.
• Selling skills and performance‑driven for RTW
• Styling knowledge and ability to create RTW total look
• Language skills (English mandatory)

Responsabilidades

• Embodies CHANEL values and delivers a superior client experience.
• Builds a tailor-made client experience using CHANEL rituals to foster long‑lasting relationships.
• Embraces omni‑channel trends and contributes to a seamless client journey across in‑store and digital channels.
• Maintains brand standards, grooming, VM guidelines, and a tidy, professional selling space.
• Represents the brand team with integrity and collaborates with colleagues to reach sales targets.

Conocimientos

Retail experience

Selling skills

RTW styling

English language

Descripción del empleo

CHANEL in Madrid is seeking a Fashion Advisor to create a memorable client experience and drive retail leadership. You will blend a business mindset with a passion for customer service, guiding clients through CHANEL rituals and personalized styling while maintaining the brand’s image and standards.

The role emphasizes selling RTW items, delivering a seamless omni‑channel experience, and building long‑lasting relationships with clients, under the guidance of the Boutique Manager.