Lux Spa Receptionist — Elevate Guest Wellness

Hyatt Hotels Corporation; Barcelona; On-site; EUR 12,000 - 18,000; Part time

Benefits offered by this job

Hotel employee rates

Restaurant discounts

Staff cafeteria

Wellbeing platform

Learning & career opportunities

Job summary

Oasis Spa at Grand Hyatt Barcelona is seeking a warm, attentive Spa Receptionist to greet guests, handle reservations, and support daily operations within a luxury spa environment.

You will work closely with Spa Therapists and hotel teams to deliver personalized experiences while upholding Hyatt standards; fluent Spanish and English are required. Part-time 20 hours weekly, Thu–Sun, with rotating shifts.

Qualifications

• Previous experience in customer service, reception, spa, wellness, or hospitality is preferred.
• Excellent communication and guest service skills.
• Strong organizational skills with attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Fluency in Spanish and English is required; other languages are a plus.

Responsibilities

• Welcome guests warmly and professionally, creating a relaxing spa environment.
• Manage spa reservations, schedules, and guest inquiries efficiently and accurately.
• Provide information about spa treatments, memberships, and retail products.
• Process payments and maintain accurate cash handling and billing procedures.
• Coordinate daily operations with Spa Therapists to ensure smooth service flow.
• Maintain guest records and ensure administrative documentation is completed correctly.
• Support the promotion of spa services, treatments, and special offers.

Skills

Guest service

Communication

Organization

Bilingual

Hospitality experience

Tools

Reservation systems

MS Office

Job description

Oasis Spa at Grand Hyatt Barcelona is seeking a warm, attentive Spa Receptionist to greet guests, handle reservations, and support daily operations within a luxury spa environment.

You will work closely with Spa Therapists and hotel teams to deliver personalized experiences while upholding Hyatt standards; fluent Spanish and English are required. Part-time 20 hours weekly, Thu–Sun, with rotating shifts.