Lux Concierge Intern - Luxury Hospitality

Four Seasons; Islas Baleares; Presencial; EUR 11.000 - 16.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Complimentary Accommodation

Dry Cleaning for Employee Uniforms

Employee Meals

Discounts at hotel restaurants

Descripción de la vacante

Four Seasons Resort Mallorca at Formentor invites a Concierge Intern to support the guest services team in delivering personalized service. You will assist with guest requests, reservations, and transport arrangements while gaining hands-on exposure to luxury hospitality and the destination of Mallorca.

Under supervision, you will learn hotel systems, guest preference documentation, and collaboration with departments to ensure seamless experiences for VIP guests and families.

Formación

• Exceptional Customer Service Skills and a genuine hospitality mindset.
• Fluent English and Spanish language abilities are required.
• Flexible, proactive, and able to work in a luxury hospitality environment.

Responsabilidades

• Assist Concierge team with guest requests and reservations.
• Coordinate transportation, restaurant bookings, and bespoke experiences.
• Deliver warm, anticipatory service and professional communication across channels.
• Maintain up-to-date knowledge of Mallorca attractions and resort offerings.
• Document guest preferences and interactions in hotel systems.
• Support daily operations, including checklists and reports.

Educación

Currently enrolled in Hospitality/Tourism/Business Administration

Herramientas

Microsoft Office

Descripción del empleo

Four Seasons Resort Mallorca at Formentor invites a Concierge Intern to support the guest services team in delivering personalized service. You will assist with guest requests, reservations, and transport arrangements while gaining hands-on exposure to luxury hospitality and the destination of Mallorca.

Under supervision, you will learn hotel systems, guest preference documentation, and collaboration with departments to ensure seamless experiences for VIP guests and families.