Front Desk Intern: Luxury Guest Experience in Mallorca

Four Seasons; Islas Baleares; On-site; EUR 6,700 - 11,000; Full time

Benefits offered by this job

Complimentary accommodation

Complimentary employee meals

Staff discounts

Mental health support

Job summary

Four Seasons Mallorca at Formentor invites a Front Desk Intern to join our luxury hospitality team. You will gain hands-on exposure to everyday front office operations while supporting guest arrivals, check-in/out, and service excellence.

Under guidance of seasoned pros, you will learn hotel systems, guest standards, and personalized service in a premier setting. This seasonal, full-time role offers training opportunities, accommodation options, and the chance to develop a career in high-end

Qualifications

• Currently pursuing a degree in Hospitality, Tourism, Business Administration, or a related field.
• Fluent in English and Spanish (written and spoken).
• Legal authorization to complete an internship in Spain.

Responsibilities

• Assist Front Desk team with guest arrivals and departures, ensuring a warm welcome.
• Support check-in/check-out processes and hotel procedures.
• Respond to guest inquiries in person and by phone with accurate information.
• Assist with room assignments and reservation requests under supervision.
• Support daily administrative tasks and update guest profiles.
• Coordinate with other departments to fulfill guest requests.
• Learn hotel systems including Opera and guest service platforms.
• Escalate guest concerns when necessary and maintain confidentiality.

Skills

Clear communication

Customer service

Interpersonal skills

Attention to detail

Willingness to learn

Problem solving

Time management

Team player

Computer literacy

Education

Hospitality/Tourism studies

Tools

Opera

Microsoft Office

Job description

Four Seasons Mallorca at Formentor invites a Front Desk Intern to join our luxury hospitality team. You will gain hands-on exposure to everyday front office operations while supporting guest arrivals, check-in/out, and service excellence.

Under guidance of seasoned pros, you will learn hotel systems, guest standards, and personalized service in a premier setting. This seasonal, full-time role offers training opportunities, accommodation options, and the chance to develop a career in high-end