LLP - Carrier Compliance Administrator

DHL Supply Chain; Valencia; Presencial; Confidencial; Jornada completa

Descripción de la vacante

DHL Supply Chain in Valencia seeks an Office Administrator who will maintain the carrier database, ensure data accuracy, and support compliance processes across the ECCE team. You will work with Power BI dashboards, SharePoint libraries, and MS Office 365 tools to produce timely reports and trainings for internal and external stakeholders.

The role requires strong time management, English proficiency, and IT literacy, with experience in admin tasks and data interpretation.

Formación

• Efficient time management and prioritisation of tasks.
• Strong written and verbal communication skills.
• Experience performing admin tasks accurately and efficiently.
• Ability to interpret data and generate insights.
• Familiarity with MS Office 365 apps (Word, PowerPoint, Excel) and SharePoint.

Responsabilidades

• Maintain Carrier Database data accuracy and platform functionality; act as SME.
• Update carrier profiles and compliance docs; ensure availability in database and Power BI.
• Collaborate with stakeholders to improve processes and tools for compliance.
• Provide hands-on support for Trade Compliance; publish reports and SOPs.
• Manage LLPEMA benchmarking subscriptions (Upply/Xeneta) access and renewals.

Conocimientos

English

Time management

Organisational skills

Communication

IT literate

Educación

High school diploma or equivalent

Herramientas

Power BI

SharePoint

Excel (Advanced)

PowerPoint

Word

Office 365

Descripción del empleo

At DHL Supply Chain, Respect & Results are part of who we are and how we work.

We are a Great Place to Work certified multinational company and part of the world’s leading logistics group. From our Center of Excellence in Valencia, a diverse and inclusive team of more than 250 professionals manages international transport operations for global customers across multiple countries.

We are committed to creating a workplace where people feel valued, supported, and empowered to grow.

Logistics is the future — and this role is part of making it happen.

Role Purpose

To perform administrative duties and provide accurate information to support the LLP EMEA Accounts, including the maintenance of the supplier database, procurement compliance process, document control, communication with intenal / external stakeholders.

Key Responsabilities

• Responsible for the use and maintenance of the Carrier Database including its data accuracy and functionality development - ultimately the SME of this platform. Collaborate with GBS on day to day tasks and to discuss and align on any discrepancy or technical issue on the use of the platform.
• Ensure carriers' profile and compliance documentation are updated and readilly available in the database and in the Power BI dashboard.
• Liaise with Carrier Management community and carriers promoting the successful understanding and adherence of the standard compliance process, offering trainings, monitoring the Compliance KPIs, conducting regular meeting reviews and addressing non-compliant findings to the Trade & Carrier Compliance Manager.
• Collaborate with stakeholders to identify opportunities for process improvement and actively seek ways to enhance existing tools and explore new ones to optimize carrier compliance process.
• Provide hands‑on assistance to the Trade Compliance matters.
• Support the maintenance of the market Intelligence Sharedpoint platform and its report library by publishing industry news and reports collated.
• Be the superuser of PowerBI and any other reporting/data software used in the ECCE Team.
• Support the creation of SOPs, training materials and other documents and their maintenance in the Compliance team's SharedPoint making sure latest updates and documents are available.
• Support the administration of the LLP EMEA's benchmarking subscriptions (including Upply and Xeneta) by managing user access and permissions, monitoring quota usage and remaining balances, coordinating subscription renewals and licence adjustments, and maintaining accurate records of subscription status, user activity, and compliance documentation, coordinating training sessions while liaising with internal stakeholders and external service providers as required.
• Other Admins Tasks required within the ECCE team, included but not limited to periodic and ad-hoc reports and presentations, team's activities, use of new softwares, etc.

Requirements For The Job

• Ability to effectively manage time including the ability to prioritise tasks
• English
• IT Literate - strong IT knowledge and keeness to learn new systems
• Ability to interpret different forms of data to a high level
• Strong planning and organisational skills.
• Excellent written and verbal communication skills.
• Experience of completing continuous or regular admin tasks accurately and efficiently
• Cultural awareness - Ability to adapt and build strong relationships with teams in different regions
• Experience working with, or supporting, teams in multiple countries (desirable).
• High‑school education (or equivalent).
• Experience & competent user of MS Office 365 including Word, PowerPoint, Excel (advanced), Share Point and PowerBi
• Strong interpersonal and soft skills, with the ability to build rapport, engage confidently with stakeholders at all levels, collaborate effectively, and contribute positively to team dynamics.

Why Join Us?

At DHL Supply Chain, you will be part of a collaborative, international, and forward-looking environment where innovation, people, and performance go hand in hand.

If you are passionate about logistics and want to grow in a multimodal and strategic environment, this is your opportunity.

Logistics is the future. Join us and be part of it.

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.