Lead Salesforce Consumer Goods Cloud Analyst — Retail & Trade

TheWhiteam; Barcelona; Híbrido; EUR 65.000 - 90.000; Jornada completa

Descripción de la vacante

TheWhiteam seeks a Salesforce Consumer Goods Cloud Business Analyst to partner with client stakeholders, gathering and validating requirements for a Consumer Goods Cloud implementation. You will translate retail execution and field sales processes into functional designs and user stories to guide the Salesforce delivery team.

You will lead workshops, manage requirements documentation, and maintain client relationships through the project lifecycle, ensuring alignment with best practices in the

Formación

• 6+ years of experience as a Business Analyst or Functional Consultant on Salesforce implementation projects.
• Salesforce certifications such as Consumer Goods Cloud Accredited Professional, Salesforce Agentforce Specialist, or Sales Cloud Consultant.
• Hands-on functional experience with Salesforce Consumer Goods Cloud, including Retail Execution, Visit Management, Trade Promotion Management, and Order Management.
• Proven client-facing experience with workshops, presentations, and stakeholder management.
• Strong requirements elicitation, process mapping, and documentation skills (BRD, functional specs, user stories).
• Experience in Agile delivery, backlog management, and cross-functional collaboration.

Responsabilidades

• Lead requirement-gathering workshops with client business and IT stakeholders.
• Translate retail execution and field sales processes into functional specs and user stories.
• Perform fit-gap analysis against Salesforce Consumer Goods Cloud capabilities and propose configurations.
• Own and maintain the functional backlog with architects, developers, and QA.
• Support UAT planning, test scenarios, defect triage, and client sign-off.
• Act as the primary functional contact, manage expectations, and handle change requests.
• Produce business process docs, traceability matrices, and training materials.
• Contribute to solution design aligned with consumer goods best practices.

Conocimientos

Salesforce Consumer Goods Cloud

BA/Functional Consultant

Workshop facilitation

Client management

Requirements elicitation

Agile delivery

Communication skills

UAT support

Go-live readiness

CPG domain knowledge

Barcelona office attendance

Herramientas

OmniStudio

Descripción del empleo

TheWhiteam seeks a Salesforce Consumer Goods Cloud Business Analyst to partner with client stakeholders, gathering and validating requirements for a Consumer Goods Cloud implementation. You will translate retail execution and field sales processes into functional designs and user stories to guide the Salesforce delivery team.

You will lead workshops, manage requirements documentation, and maintain client relationships through the project lifecycle, ensuring alignment with best practices in the