Lead CCaaS Engineer - Dynamics 365 & Azure | Hybrid
Tata Consultancy Services
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Descripción de la vacante
Tata Consultancy Services Madrid seeks a Microsoft CCaaS Lead Software Engineer to provide technical leadership to Software Engineers and SDETs across build and support squads. You will drive DevOps, CI/CD, Azure, and Dynamics 365 CRM/CCaaS, ensuring best practices and high-quality software in a hybrid Madrid environment.
The role requires strong Dynamics 365 CCaaS experience, Agile/DevOps proficiency, and advanced English.
Formación
- Strong experience with Microsoft Dynamics 365 CCaaS.
- Strong experience with Dynamics 365 CRM.
- Experience working in Agile environments and DevOps practices.
- Azure knowledge is highly desirable.
- English: Advanced (C1).
Responsabilidades
- Provide technical leadership and guidance to Software Engineers and SDETs across build and support squads.
- Lead troubleshooting, issue resolution, bug fixes, and performance optimization in production environments.
- Promote DevOps best practices, automation, monitoring, logging, and CI/CD pipelines across squads.
- Ensure compliance with design principles, coding standards, and configuration-over-customization best practices.
Conocimientos
Educación
Herramientas
Descripción del empleo
Tata Consultancy Services Madrid seeks a Microsoft CCaaS Lead Software Engineer to provide technical leadership to Software Engineers and SDETs across build and support squads. You will drive DevOps, CI/CD, Azure, and Dynamics 365 CRM/CCaaS, ensuring best practices and high-quality software in a hybrid Madrid environment.
The role requires strong Dynamics 365 CCaaS experience, Agile/DevOps proficiency, and advanced English.
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