Key Account Manager, DACH (Remote)

Learnlight; Madrid; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Remote work

Regional office collaboration

Paid time off

Public & personal holidays

Two company-wide days off

Referral bonus

Job summary

Learnlight in Madrid is seeking a seasoned Key Account Manager to lead strategic client relationships and drive revenue growth with our language skills programs. You will collaborate with internal teams to identify opportunities, manage renewals, and expand key accounts across regions.

The role emphasizes consultative selling, complex negotiations, and building long-term partnerships with international clients. English is essential, German is a plus.

Qualifications

• 5+ years of experience in B2B sales or key account management.
• Strong consultative selling, negotiation, and closing skills.
• Experience with upselling, cross-selling, and contract renewals.
• Ability to manage international client relationships and stakeholders.

Responsibilities

• Drive revenue growth by meeting targets and expanding existing accounts.
• Develop and execute strategic account plans to identify opportunities.
• Build relationships with key decision makers across departments and regions.
• Manage contract renewals and negotiations to secure long-term partnerships.
• Maintain CRM records and provide timely sales reports.
• Collaborate with Client Success, Marketing, Sales Ops, and Product teams to drive adoption and growth.

Skills

Relationship building

Consultative selling

Negotiation

Upselling & cross-selling

MEDDICC

Fluent English

German language skills (plus)

Tools

Salesforce CRM

Job description

Join Our Mission

Learnlight is an EdTech company that believes in putting people first. We take every opportunity to do that with enthusiasm, initiative, and commitment. We find joy and deep satisfaction in delighting our clients, empowering our learners, and helping our team to excel in everything they do.

Our mission is to help organizations develop human skills to understand, empathize, and connect effectively with others in the global workplace. We exist to close the gap between strategy and execution by building communication skills that make companies collaborate more effectively: language, cultural intelligence and interpersonal fluency. We do this through a combination of best-in-class trainers and a leading, AI-powered platform. Combined with a long-term, sustainable approach, we aim to safeguard our people, the communities we serve, and our planet.

Your Career Opportunity

In this exciting new career opportunity, you’ll be reporting to the Growth Director, Germany on full-time hours and working from home remotely.

As a Key Account Manager, you’ll manage the most significant strategic clients whose communication needs are integral to their core business functions. Collaborating with our internal teams, you’ll play an essential role in:

• Driving revenue growth by achieving sales targets and expanding existing client accounts through upselling and cross-selling our communication skills programs
• Developing and executing strategic account plans to identify new opportunities, increase client spend and maximize the long-term value of key accounts
• Building strong relationships with key decision makers and stakeholders, identifying opportunities across departments, subsidiaries, and international teams
• Managing contract renewals and negotiations to demonstrate value, strengthen client loyalty, and secure long-term partnerships
• Managing the sales pipeline and revenue forecasts, maintaining accurate CRM records and providing timely sales reports
• Collaborating with Client Success, Marketing, Sales Operations, and Product teams to drive successful program adoption, client satisfaction, and account growth

What You'll Offer

• 5+ years of experience in B2B sales or key account management, with a track record of achieving sales targets and growing existing client accounts
• Strong consultative selling, negotiation, and closing skills, including experience in upselling, cross-selling, and contract renewals
• Excellent relationship-building and stakeholder management skills, with the ability to develop long-term partnerships with international clients and senior decision-makers
• Experience with strategic account planning and structured sales methodologies, such as MEDDICC, to qualify opportunities, navigate complex sales processes, and drive revenue growth
• Fluent English and the confidence to communicate effectively with international clients; German language skills are a plus
• Strong organizational and analytical skills, including proficiency in CRM systems, sales pipeline management, revenue forecasting, and sales reporting

What We Offer

• Work-Life Balance: Benefit from our remote work from home culture, with options to collaborate with colleagues in regional offices (if applicable). Enjoy generous paid time off including public and personal holidays and two company-wide days off per year to recharge
• Learning & Development: Access to language learning, masterclasses and professional development opportunities with a culture of coaching and constructive feedback
• Community Events: Make new friends and connect with colleagues at virtual wellbeing sessions, team-building activities and informal social clubs
• Cultural Collaboration: Our Intercultural Assessment provides valuable insights to help you build collaboration across diverse cultures
• Recommend a Friend: Earn a bonus by referring talented professionals to join Learnlight through our referral program (conditions apply)
• Regardless of gender, religion, ethnicity, sexual orientation,age or disability, we are proud to welcome, and support, new talent from all communities.

Ready to Join Us?

Our colleagues - also known as Learnlighters - live by our values of enthusiasm, initiative and commitment. We review applications regularly and interviews are scheduled now.

Learnlight is a global company and we look for English communication skills for effective collaboration.