Junior ICT Support Engineer - Cloud, Security & Infra

Quality & Reliability S.A. (QnR); Barcelona; On-site; EUR 24,000 - 32,000; Full time

Job summary

Quality & Reliability (QnR) seeks a Junior Support Engineer to join its ICT services team for a European organization in the fusion energy sector. You will help maintain ICT environments and act as second-level support for the Service Desk, ensuring reliable operations across production, preproduction, and test setups.

The role requires a secondary education diploma, 2+ years in ICT infrastructure support, and strong English communication.

Qualifications

• 2+ years of ICT infrastructure support or second-level support experience
• English communication skills, both oral and written
• Ability to work autonomously and in a team
• Strong organizational and problem-solving skills

Responsibilities

• Support the management and maintenance of ICT services and environments (production, preproduction, test)
• Assist with operational ICT infrastructure tasks: patches, upgrades, maintenance, performance, security and backups
• Serve as second-level support for the Service Desk

Skills

Cybersecurity products

Database management

Storage backups

Linux operating systems

Microsoft cloud services

Microsoft Windows technologies

Networking

Virtualization

Education

Secondary education diploma

Tools

Microsoft Azure

Entra ID

Microsoft 365

VMware/Hyper-V

Red Hat Linux

Oracle or MS SQL Server

Cisco equipment

Fortinet or Palo Alto

Job description

Quality & Reliability (QnR) seeks a Junior Support Engineer to join its ICT services team for a European organization in the fusion energy sector. You will help maintain ICT environments and act as second-level support for the Service Desk, ensuring reliable operations across production, preproduction, and test setups.

The role requires a secondary education diploma, 2+ years in ICT infrastructure support, and strong English communication.