Junior Account Manager — Growth & Upsell (Long‑Tail)

perk; España; Presencial; EUR 30.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity ownership

Vacation days

Private healthcare

Life Insurance

Descripción de la vacante

Perk is seeking a Junior Account Manager to drive satisfaction, retention, and growth across a portfolio of long-tail customers in Growth markets. You will work closely with Italian-speaking clients and English-speaking stakeholders to maximise value from Perk’s travel-tech platform.

You will nurture relationships, identify upsell opportunities, and deliver data-driven reviews while collaborating with internal teams for a seamless adoption journey.

Formación

• Native or near-native Italian proficiency and fluent English is required.
• Previous experience in Account Management, Customer Success, or another customer-facing commercial role.
• Strong communication, presentation, and relationship-building skills.
• Commercial mindset with a proven ability to drive growth while maintaining high customer satisfaction.
• Analytical skills with the ability to translate data into actionable business insights.

Responsabilidades

• Own and manage a portfolio of long-tail customers across Growth markets (APAC/CEE/Italy).
• Build strong relationships with key stakeholders responsible for their company’s travel program.
• Develop a deep understanding of customers’ businesses and proactively identify opportunities to improve their Perk experience.
• Drive account growth by identifying and securing upsell, cross-sell, and expansion opportunities.
• Become a trusted advisor and product expert, consistently meeting quarterly growth targets.
• Leverage data and analytics to deliver business reviews, reports, and presentations to stakeholders.
• Identify recurring customer challenges and develop long-term solutions.
• Act as a liaison between customers and internal teams to ensure seamless product adoption.

Conocimientos

Account management

Customer success

Communication

Relationship building

Analytical skills

Time management

Descripción del empleo

Perk is seeking a Junior Account Manager to drive satisfaction, retention, and growth across a portfolio of long-tail customers in Growth markets. You will work closely with Italian-speaking clients and English-speaking stakeholders to maximise value from Perk’s travel-tech platform.

You will nurture relationships, identify upsell opportunities, and deliver data-driven reviews while collaborating with internal teams for a seamless adoption journey.