Junior Account Manager Digital Sales (Dutch speaking)

SoftwareOne; Barcelona; Híbrido; EUR 28.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible timing

Hybrid model

Professional growth opportunities

Competitive compensation and benefits package

Descripción de la vacante

A global software solutions provider in Barcelona is seeking a Junior Account Manager for Digital Sales to manage SME client relationships and deliver exceptional service. Responsibilities include driving sales through strategic renewals, addressing client inquiries, and utilizing market insights for growth. Ideal candidates will be fluent in Dutch and English, possess strong communication skills, and have experience in technology sales. Competitive compensation and a hybrid work model offered.

Formación

• Fluent in Dutch and English required.
• Strong sales orientation and excellence in customer satisfaction.
• Experience in selling technology products and services.
• Strong verbal communication and negotiation skills.
• Customer onboarding and handling expertise.
• Escalation management proficiency.
• Request tracking and collaboration skills.
• Fluent in Italian and English (preferred).

Responsabilidades

• Build and maintain relationships with SME clients.
• Act as primary contact for digital service inquiries.
• Develop and execute renewal strategies tailored to clients.
• Address post-sales issues and collaborate with teams.
• Identify opportunities for growth.
• Use data insights to drive sales motions and identify upsell opportunities.
• Monitor performance metrics to improve account management and sales strategies.
• Represent client interests and drive referrals and testimonials.

Conocimientos

Fluent in Dutch

Fluent in English

Strong verbal communication skills

Negotiation skills

Customer onboarding

Escalation management

Request tracking and collaboration

Ability to convert business problems to technical solutions

Continuous learning orientation

Fluent in Italian

Descripción del empleo

Junior Account Manager Digital Sales (Dutch speaking)

Join to apply for the Junior Account Manager Digital Sales (Dutch speaking) role at SoftwareOne

As a Digital Sales Account Manager, you will be the primary point of contact for our SME clients, managing relationships and ensuring exceptional service delivery. You will focus on driving sales, addressing software requirements, executing renewals, managing escalations, and maintaining consistent coverage across all assigned accounts. Your role will be pivotal in fostering trust-based relationships, ensuring client satisfaction, and identifying opportunities for growth.

Responsibilities

• Relationship Management: Build and maintain strong, trust-based relationships with SME clients, understanding their needs and goals.
• Service Delivery: Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.
• Renewal Strategy: Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals.
• Escalation Resolution: Address and resolve post-sales issues, collaborating with cross-functional teams to troubleshoot problems.
• Account Coverage: Maintain a comprehensive understanding of clients' business landscapes, identifying opportunities for growth.
• Data-driven Sales: Utilize data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns.
• Performance Analysis: Monitor and analyze performance metrics to improve account management processes and sales strategies.
• Client Advocacy: Represent client interests within the organization, championing client success stories to drive referrals and testimonials.

Qualifications

• Fluent in Dutch and English.
• Passionate about sales and looking for excellence in customer satisfaction.
• Experience in selling technology: products and services.
• Strong verbal communication and negotiation skills.
• Customer onboarding and handling expertise.
• Escalation management proficiency.
• Request tracking and collaboration skills.
• Ability to convert business problems to technical solutions.
• Continuous learning orientation.
• Fluent in Italian and English (preferred).

What We Offer

• Flexible timing, hybrid model & reduced days during summer.
• A dynamic and collaborative work environment.
• Opportunities for professional growth and development.
• Competitive compensation and benefits package.
• A chance to be part of our new Sales Hub in Barcelona.

SoftwareOne is a leading global software and cloud solutions provider that is redefining how organizations build, buy, and manage everything in the cloud.

Accommodations: SoftwareOne welcomes applicants from all backgrounds and abilities. If you require reasonable adjustments at any point during the recruitment process, email us at [e-mail]. Any information shared will be stored securely and treated in strict confidence in line with GDPR.