Junior Account Manager Digital Sales (Belux market)

SoftwareOne; Barcelona; Hybrid; EUR 35,000 - 50,000; Full time

Benefits offered by this job

Flexible Timing

Hybrid model

Opportunities for professional growth

Competitive compensation and benefits package

Job summary

A technology company in Barcelona is seeking a Junior Account Manager for Digital Sales focused on the Belux market. You will manage SME client relationships, ensuring exceptional service while driving sales and executing renewal strategies. Ideal candidates will be fluent in French and English, possess strong communication skills, and have a passion for customer satisfaction. This role offers a hybrid model with flexible timing and a competitive benefits package.

Qualifications

• Experience in selling Technology: Products, and Services.
• Passionate about Sales and looking for Excellence in customer satisfaction.
• Request Tracking and Collaboration Skills.

Responsibilities

• Build and maintain strong relationships with SME clients.
• Act as the primary contact for digital service inquiries.
• Develop and execute renewal strategies tailored to each client.
• Address and resolve post‑sales issues.
• Utilize data insights to drive sales motions.
• Monitor and analyze performance metrics.

Skills

Fluent in French and English

Strong Verbal Communication

Negotiation Skills

Customer Onboarding Expertise

Escalation Management Proficiency

Ability to convert Business Problems to Technical Solutions

Continuous Learning Orientation

Job description

Junior Account Manager Digital Sales (Belux market) at SoftwareOne

As a Digital Sales Account Manager, you will serve as the primary point of contact for SME clients, managing relationships and ensuring exceptional service delivery. Your focus will be on driving sales, addressing software requirements, executing renewals, managing escalations, and maintaining consistent coverage across all assigned accounts.

Responsibilities

• Relationship Management: Build and maintain strong, trust-based relationships with SME clients, understanding their needs and goals.
• Service Delivery: Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.
• Renewal Strategy: Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals.
• Escalation Resolution: Address and resolve post‑sales issues, collaborating with cross‑functional teams to troubleshoot problems.
• Account Coverage: Maintain a comprehensive understanding of clients' business landscapes, identifying opportunities for growth.
• Data‑driven Sales: Utilize data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns.
• Performance Analysis: Monitor and analyze performance metrics to improve account management processes and sales strategies.
• Client Advocacy: Represent client interests within the organization, championing client success stories to drive referrals and testimonials.

Qualifications

• Fluent in French and English (also speak Dutch, that’s a big plus)
• Passionate about S ales and about looking for E xcellence in customer satisfaction
• Experience in selling Technology: Products, and Services
• Strong Verbal Communication and Negotiation Skills
• Customer Onboarding and Handling Expertise
• Escalation Management Proficiency
• Request Tracking and Collaboration Skills
• Ability to convert Business Problems to Technical Solutions
• Continuous Learning Orientation
• Fluent in French and English

What We Offer

• Flexible Timing, Hybrid model & reduce d days on Summer
• A dynamic and collaborative work environment.
• Opportunities for professional growth and development.
• Competitive compensation and benefits package.
• A chance to be part of our new Sales Hub in Barcelona.

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [e-mail] . Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.