Java/Sql Application Support - Hybrid, Madrid

Ust España & Latam; Castro-Urdiales; Híbrido; EUR 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Care Plan

Teleworking allowance

Life and Accident Insurances

Discretionary days

Descripción de la vacante

UST España & Latam is seeking top talent for an Application Operations Support role in Madrid, hybrid (3 days at office, 2 WFH). Responsibilities include ensuring core banking applications operate smoothly, handling incident tickets within SLAs, and coordinating with multiple teams.

The position requires experience in application support and a solid Unix/Windows background, plus English (German a bonus). We offer a competitive benefits package including health care, teleworking compensation,

Formación

• Professional experience in application support
• Good Unix know-how; shell scripting is a plus
• Knowledge of Windows OS at server level
• Knowledge of Java application server, database and AWA is a plus
• Good written and spoken English; German an advantage

Responsabilidades

• Ensure operation of core banking applications (2nd level support)
• Process incident tickets from monitoring systems and local service desk within SLAs
• Coordinate between incident managers, application owners, 3rd level support and stakeholders
• Takeover of periodic on-call duty (weekly 7x24)

Conocimientos

Unix knowledge

Shell scripting

Windows Server

Java app servers

English language

German language

ITIL Foundation

Banking knowledge

Analytical mindset

Process-oriented

Descripción del empleo

We are looking for the very Top Talent...and we would be delighted if you were to join our team!

More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.

Lea el resumen de esta oportunidad para comprender qué habilidades, incluidas las habilidades interpersonales relevantes y el dominio de paquetes de software, se requieren.

What we look for?

We are looking for Application Operations Support , to contribute in a project with one of our global customer in wealth management.

Work Location: Work model in hybrid in Madrid (3 days at the office, 2 WFH),

Main tasks and accountabilities will be:

• Ensuring the operation of core banking applications in respect to application management (2nd level support)
• Processing of incident tickets generated by monitoring systems and the local service desk within SLAs
• Performing coordination / communication tasks between incident managers, applications service owners, 3rd-level support and other IT / Business stakeholders
• Takeover of periodical on-call duty (weekly 7x24)

What do we expect from you?

• Professional experience in application support
• Good Unix know-how (shell scripting is an advantage)
• Knowledge of Windows OS at server level
• Knowledge of Java application server / database / AWA is an advantage
• Good written and spoken English, German an advantage

Nice to have

• ITIL Foundation certification
• Ideally, experience in banking with a knowledge of financial products
• Process-oriented and analytical approach

What can we offer?

23 days of Annual Leave plus the 24th and 31st of December as discretionary days!

Numerous benefits (Health Care Plan, teleworking compensation, Life and Accident Insurances).

`Retribución Flexible ́ Program: (Meals, Kinder Garden, Transport, online English lessons, Health Care Plan...)

Free access to several training platforms

Professional stability and career plans

UST also, compensates referrals from which you could benefit when you refer professionals.

The option to pick between 12 or 14 payments along the year.

Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime...)

UST Club Platform discounts and gym Access discounts

In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate. xqysrnh

Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.