Java/SQL Application Support - Hybrid, Madrid

UST España & Latam; Madrid; Híbrido; EUR 30.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual leave 23 days

Health care plan

Teleworking allowance

Life & accident insurance

Training platforms

Career progression

Referral bonuses

12 or 14 payments

Work-life balance

Descripción de la vacante

UST España & Latam in Madrid is seeking an Application Operations Support to ensure smooth operation of core banking apps and handle 2nd level incidents. You will coordinate with service owners and 3rd-level support, and participate in weekly on-call duty. Fluency in English is required; German is a plus.

The role offers a hybrid work model in Madrid (3 days office, 2 days WFH) and exposure to large-scale digital banking projects with career growth opportunities.

Formación

• Professional experience in application support.
• Good Unix know-how (shell scripting is an advantage).
• Knowledge of Windows OS at server level.
• Knowledge of Java application server / database / AWA is an advantage.
• Good written and spoken English; German an advantage.

Responsabilidades

• Ensuring the operation of core banking applications in respect to application management (2nd level support).
• Processing incident tickets generated by monitoring systems and the local service desk within SLAs.
• Coordinating between incident managers, application service owners, 3rd-level support and stakeholders.
• Taking over on-call duty weekly (7x24).

Conocimientos

Unix

Shell scripting

Windows Server

Java application server

Database

English communication

Herramientas

Unix

Java

Descripción del empleo

We are looking for the very Top Talent…and we would be delighted if you were to join our team!

More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.

What we look for?

We are looking for Application Operations Support , to contribute in a project with one of our global customer in wealth management.

Work Location: Work model in hybrid in Madrid (3 days at the office, 2 WFH),

Main tasks and accountabilities will be:

• Ensuring the operation of core banking applications in respect to application management (2nd level support)
• Processing of incident tickets generated by monitoring systems and the local service desk within SLAs
• Performing coordination / communication tasks between incident managers, applications service owners, 3rd-level support and other IT / Business stakeholders
• Takeover of periodical on-call duty (weekly 7x24)

What do we expect from you?

• Professional experience in application support
• Good Unix know-how (shell scripting is an advantage)
• Knowledge of Windows OS at server level
• Knowledge of Java application server / database / AWA is an advantage
• Good written and spoken English, German an advantage

Nice to have

• Ideally, experience in banking with a knowledge of financial products
• Process-oriented and analytical approach

What can we offer?

• 23 days of Annual Leave plus the 24th and 31st of December as discretionary days!
• Numerous benefits (Health Care Plan, teleworking compensation, Life and Accident Insurances).
• Free access to several training platforms
• Professional stability and career plans
• UST also, compensates referrals from which you could benefit when you refer professionals.
• The option to pick between 12 or 14 payments along the year.
• Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime…)
• UST Club Platform discounts and gym Access discounts

In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate.