Senior Application Support Engineer (Script/Java) - Hybrid

Tamarind Intelligence; Madrid; Híbrido; EUR 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

23 days annual leave

Flexible benefits program

Training platforms

WFH policy

Discount platform

Descripción de la vacante

UST in Madrid is seeking a Senior Application Support Engineer for the bank's Client Lifecycle Management system. You will be the key expert for Level 3 support, ensuring reliable service delivery and incident management.

You will work in an agile team, monitor multi-tier applications, perform root-cause analysis, and collaborate with users and IT owners to ensure high availability.

Experience with PL/SQL/SQL, Java basics, and Linux administration is required.

Formación

• Proven Level 3 application support experience in an Agile environment.
• Strong database troubleshooting with MS SQL Server, PostgreSQL, Oracle.
• Basic Java knowledge for analysis.
• Linux/Unix administration and log analysis skills.
• Experience in Release and Product Lifecycle Management.
• Familiarity with standard software parameterization.

Responsabilidades

• Maintain and optimize the Client Lifecycle Management system; manage incidents and problems to ensure operational readiness.
• Collaborate with application users, IT Service Owners, and stakeholders to guarantee smooth operations and high availability.

Conocimientos

application support

postgresql

linux

oracle

life cycle management

java

sql

Descripción del empleo

Role Description

More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.

What we look for?

As a Senior Application Support Engineer for the bank s Client Lifecycle Management system, you will be the key expert for Level 3 application support, ensuring consistent and accurate service delivery.

Your focus is on maintaining and optimizing the solution, managing incidents and problems, and ensuring operational readiness.

You will work in an agile organization, supporting multi-tier applications and performing root cause analysis. This requires strong experience with database concepts (PL/SQL, SQL) for troubleshooting, as well as basic Java understanding and Linux/Unix administration skills for tasks such as navigating file systems, analyzing logs, and managing configurations.

You will collaborate closely with application users, IT Service Owners, and other stakeholders to guarantee smooth operations and high availability.

Hybrid model in Madrid (3x2)

Mandatory Requirements

• Proven experience in Level 3 application support within an agile organization


• Strong understanding of database development concepts (MS SQL Server, PostgreSQL, Oracle) for troubleshooting


• Banking knowledge in CRM, account opening, and compliance is must


• Basic Java knowledge for application-level analysis


• Solid Linux/Unix administration skills for operational tasks (logs, scripts, navigation)


• Experience in Release and Product Lifecycle Management


• Familiarity with operating standard software and parameterization

¿What can we offer?

• 23 days of Annual Leave plus the 24th and 31st of December as discretionary days!


• Numerous benefits (Heath Care Plan, Internet Connectivity, Life and Accident Insurances).


• `Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Heath Care Plan...)


• Free access to several training platforms


• Professional stability and career plans


• UST also, compensates referrals from which you could benefit when you refer professionals.


• The option to pick between 12 or 14 payments along the year.


• Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime...)


• UST Club Platform discounts and gym Access discounts

Skills

• application support


• postgresql


• linux


• oracle


• life cycle management


• java


• sql

In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate.