Italian speaking Sales Development Representative - Google Ads Products

Teleperformance; Barcelona; Híbrido; EUR 19.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private Health Insurance

Referral Program

Career development & certifications

Descripción de la vacante

Teleperformance Spain in Barcelona is seeking a driven sales specialist to join our outbound team focused on the Italian market. You will promote services, manage customer data, and build the customer base while using CRM tools to track interactions and outcomes.

The role is full-time, hybrid in Barcelona, with a salary of €21,080 gross per year plus up to €3,720 in bonus, plus a referral program and private health insurance.

Formación

• Italian language at C2 level and strong English (oral/written)
• 14+ months of sales experience with customer interaction
• Ability to learn quickly and work with some supervision
• Proficient CRM usage to track interactions and support sales processes
• Strong communication, business sense, proactive and customer-oriented mindset

Responsabilidades

• Make outbound calls to promote and sell services.
• Create, maintain and update the customer database.
• Consolidate and grow the customer base.
• Record outbound call history and customer responses in detail.
• Ensure consistent follow-up with customers.
• Monitor competitors and adapt selling strategies.
• Address customer needs and inquiries.

Conocimientos

Italian market knowledge

CRM experience

Outbound sales

English proficiency

Proactive

Communication

Business acumen

Team player

Herramientas

CRM software

Descripción del empleo

Join our dynamic team at TP Spain in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere! This role is tailored for individuals who can navigate the complexities of the Italian market, targeting companies with high potential and a tech-focused environment.

Responsibilities

• Make outbound customer calls to promote and sell services.
• Create, maintain, and update a customer database with complete information.
• Consolidate and build the customer base.
• Record outbound call history and customer responses in detail.
• Ensure consistent customer follow-up.
• Monitor competitors’ products or services and develop selling strategies.
• Handle customer needs and inquiries.

• Language Skills: C2 level of Italian. Good level of English (oral and written).
• Experience: 14 months sales experience and customer interaction. Ability to learn and adapt quickly.
• Able to perform tasks independently with some supervision.
• CRM Skills: proficient CRM experience, comfortable with using CRM software to track customer interactions and assist in sales processes.
• Communication Skills:
• Business Acumen: solid business acumen, able to understand business principles and contribute to operational improvements.
• Personal Skills: Proactive and motivated. A customer-oriented team player.

Specialized Skills Italian Market

• Italian Market Knowledge: understanding of the Italian business culture. Knowledge of regional differences within Italy, recognizing the particularities of each area to tailor sales strategies.
• Familiarity with the key sectors of the Italian economy, identifying business opportunities and understanding the specific needs of each industry.
• Italian Communication: ability to communicate with Italian professionals, both in formal and informal settings, adapting the communication style to the context and the interlocutor.
• Understanding of the nuances of Italian business language, using appropriate terminology and avoiding cultural misunderstandings
• Italian Legal Knowledge: basic knowledge of Italian business regulations and data privacy laws.

Desirable Skills

• Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
• Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
• Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
• Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
• Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
• Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
• Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
• Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification

• Full-time (39 hours/week) hybrid position in Barcelona
• Salary of 21.080€ gross/year + up to 3.720€ gross/year in bonus.
• Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
• Private Health Insurance.
• Continuous skill development and certifications. Specific sales training.
• Clear career growth opportunities supported by coaches and a motivating team environment.
• Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
• Prime office location at the World Trade Center, Barcelona, surrounded by the sea.

Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.