English Speaking Sales Development Representative - Google Ads Products

Teleperformance Spain; Barcelona; Hybrid; EUR 23,000 - 27,000; Full time

Benefits offered by this job

Hybrid work model (39h/wk)

Relocation package support

Private Health Insurance

Career development & training

Bonus up to 3,975€

Job summary

Teleperformance Spain in Barcelona is seeking a sales-oriented professional to drive outbound calls and promote services to the UK market. You will maintain a customer database, support sales strategies with CRM data, and ensure ongoing follow-up with prospects.

The role requires strong English communication, independence, and a proactive, team-driven mindset. This hybrid position is based at the World Trade Center, Barcelona, offering a structured training path and career growth.

Qualifications

• C2 level English (oral & written) required.
• 16 months sales experience desirable; ability to work independently.
• Solid CRM experience, navigate CRM platforms and support sales strategies.
• Proficient communication skills; collaboration with team members.

Responsibilities

• Make outbound calls to promote and sell services.
• Maintain and update customer database with complete information.
• Consolidate and grow the customer base; record outbound call history.
• Ensure consistent customer follow-up and monitor competitors’ offerings.
• Handle customer needs and inquiries; support sales strategies.

Skills

English (C2)

CRM experience

Communication

Goal oriented

Proactive attitude

Team collaboration

Business acumen

Customer focus

Independent work

Tools

CRM platforms

Job description

Join our dynamic team at TP Spain in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere! This role is tailored for individuals who can navigate the complexities of the UK market, targeting companies with high potential and a tech-focused environment.

Responsibilities

• Make outbound customer calls to promote and sell services.
• Create, maintain, and update a customer database with complete information.
• Consolidate and build the customer base.
• Record outbound call history and customer responses in detail.
• Ensure consistent customer follow-up.
• Monitor competitors’ products or services and develop selling strategies.
• Handle customer needs and inquiries.

Requirements

• Language Skills: C2 level of English (oral and written) is essential.
• Experience: 16 Months previous sales experience is desirable. Ability to work independently.
• Comfortable working independently and managing responsibilities with occasional guidance.
• CRM Experience: solid CRM experience, able to navigate CRM platforms, analyze customer data, and support sales strategies.
• Communication Skills: proficient communication skills, comfortable sharing information, facilitating discussions, and collaborating with team members.
• Goal-Oriented: ability to work in a goal-oriented environment.
• Proactive Attitude: motivated and proactive individual.
• Team Collaboration: ability to work in a team.
• Business Acumen: proficient business acumen, comfortable with evaluating business performance and supporting decision-making processes.
• Customer Focus: customer-oriented.

Specialized Skills for the UK Market

• UK Market Knowledge: general understanding of the UK business landscape. Knowledge of market trends and key sectors.
• Familiarity with UK business practices and etiquette.
• UK Communication Skills: ability to communicate effectively with UK professionals. Understanding of the nuances of British business communication.
• Familiarity with formal and informal communication styles.
• UK Digital Knowledge:
• General knowledge of the UK digital marketing ecosystem.
• Understanding of digital platforms and trends in the UK.
• UK Legal Knowledge: Basic knowledge of UK data privacy regulations (GDPR and local regulations).
• Understanding of relevant business laws and regulations in the UK.

Desirable Skills

• Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
• Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
• Communication: Exchanging information and ideas and messages between individuals or groups through various channels and mediums.
• Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
• Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
• Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
• Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
• Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification

Benefits

• Full-time (39 hours/week) hybrid position in Barcelona
• Salary of 22.525€ gross/year + up to 3.975€ gross/year in bonus.
• Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
• Relocation package support.
• Private Health Insurance.
• Continuous skill development and certifications. Specific sales training.
• Clear career growth opportunities supported by coaches and a motivating team environment.
• Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
• Prime office location at the World Trade Center, Barcelona, surrounded by the sea.

Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.