Italian Social Media Advisor – Lisbon

Cross Border Talents; Barcelona; On-site; EUR 12,000 - 15,000; Full time

Benefits offered by this job

Flight reimbursement

Comprehensive health insurance

Portuguese language classes

Full training and career development

Relocation support

12-month contract

Job summary

Cross Border Talents in Lisbon is seeking a Social Media Advisor to support customers via social media and digital channels, resolving enquiries and delivering an outstanding experience.

Ideal candidates are fluent in Italian with English at least B1/B2, and a typing speed of 20+ wpm. Applicants must be eligible to work in Portugal and able to work in Lisbon. The role offers 12 months, 40 hours per week, with relocation support and health insurance.

Qualifications

• Fluent Italian (spoken and written).
• English B1/B2 proficiency.
• Typing speed of 20+ words per minute.
• Strong communication and problem-solving skills.
• Customer-focused attitude.
• Basic computer and social media knowledge.

Responsibilities

• Respond to customers through social media and digital platforms.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Skills

Fluent Italian

English (B1/B2)

Typing speed 20+ wpm

Strong communication

Problem-solving

Customer-focused

Basic computer knowledge

Tools

Social media knowledge

Job description

Cross Border Talents in Lisbon is seeking a Social Media Advisor to support customers via social media and digital channels, resolving enquiries and delivering an outstanding experience.

Ideal candidates are fluent in Italian with English at least B1/B2, and a typing speed of 20+ wpm. Applicants must be eligible to work in Portugal and able to work in Lisbon. The role offers 12 months, 40 hours per week, with relocation support and health insurance.