Italian Customer Success Manager, Enterprise SaaS

Loyal Guru; Barcelona; Presencial; EUR 40.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible schedule

Reduced hours on Fridays

Day off on your birthday

25 days of vacation

Budget for training and language classes

50% discount on health insurance

Yoga classes in the office

Descripción de la vacante

A dynamic SaaS provider seeks an Italian Customer Success Manager to join their team in Barcelona. You'll be responsible for managing key Enterprise accounts while ensuring clients maximize value from the loyalty platform. Ideal candidates have 2-4 years of experience, native Italian and fluent English skills, and a knack for strategic consulting. The position offers a flexible schedule, opportunities for professional growth, and a focus on work-life balance. If you're passionate about client success, we want to hear from you!

Formación

• 2-4 years of proven experience as a Customer Success Manager, Account Manager, or Consultant.
• Strong ability to interpret data and metrics to guide client decisions.
• Excellent time management and organizational skills.

Responsabilidades

• Autonomously manage a portfolio of Italian Enterprise/Mid-Market accounts.
• Guide new clients through the onboarding process.
• Strategize and manage CRM campaigns for customer engagement.

Conocimientos

Customer Success

Analytical Skills

Commercial Mindset

Fluent English

Native Italian

Descripción del empleo

A dynamic SaaS provider seeks an Italian Customer Success Manager to join their team in Barcelona. You'll be responsible for managing key Enterprise accounts while ensuring clients maximize value from the loyalty platform. Ideal candidates have 2-4 years of experience, native Italian and fluent English skills, and a knack for strategic consulting. The position offers a flexible schedule, opportunities for professional growth, and a focus on work-life balance. If you're passionate about client success, we want to hear from you!