IT Support Engineer - Okta & Mac Expert (Barcelona)

VLEX NETWORKS S.L.U.; Barcelona; Híbrido; EUR 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical and dental coverage

Hybrid work environment

23 days paid time off

Descripción de la vacante

Clio, a leading AI-enabled legal tech company, is seeking an IT Specialist to support a global user base from Barcelona with a hybrid work model. You will manage tickets, configure Okta workflows, SCIM provisioning, and support macOS, iOS, and Windows endpoints across 2500+ devices.

Join a mission-driven team delivering a best-in-class IT experience, collaborating with vendors and internal stakeholders to streamline asset management and onboarding processes.

Formación

• 2+ years of hands-on IT support experience.
• Experience with Okta beyond basic user management and workflows.
• Familiarity with Slack, Google Workspace, MacOS/iOS/Windows support.

Responsabilidades

• Provide world-class IT support to employees globally, handling tickets end-to-end.
• Document troubleshooting steps and communicate solutions clearly to users.
• Assist onboarding by provisioning access to systems and tools.

Conocimientos

Okta

Slack

Google Workspace

Mac / Windows support

SCIM provisioning

Herramientas

Confluence

GitHub

Zoom

1Password

Descripción del empleo

Clio, a leading AI-enabled legal tech company, is seeking an IT Specialist to support a global user base from Barcelona with a hybrid work model. You will manage tickets, configure Okta workflows, SCIM provisioning, and support macOS, iOS, and Windows endpoints across 2500+ devices.

Join a mission-driven team delivering a best-in-class IT experience, collaborating with vendors and internal stakeholders to streamline asset management and onboarding processes.