Hybrid IT Specialist — Okta & Endpoint Support

Clio; Barcelona; Híbrido; EUR 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Medical and dental coverage

Hybrid work environment

23 days paid time off + holidays

Pet friendly office

Professional development

Team events and social impact programs

Descripción de la vacante

Clio is seeking an IT Specialist to join its IT Squad in Barcelona, with a hybrid schedule (2 days in the office). You will provide world-class IT support to Clio employees globally, manage inbound tickets from submission to resolution, and support onboarding and access to systems.

Responsibilities include maintaining hardware inventory, procurement logistics, and configuring macOS, iOS, and Windows across 2500+ endpoints, with deep work in Okta, Workflows, and SCIM provisioning.

Formación

• 2+ years hands-on IT support experience.
• Experience with Okta, Slack, Google Workspace and MAC.
• Strong communication skills and ability to explain technical concepts.
• Experience managing inbound tickets from submission to resolution.
• Knowledge of macOS, iOS and Windows systems.

Responsabilidades

• Provide world-class IT support to Clio employees globally, managing inbound tickets from submission to resolution.
• Document troubleshooting steps in detail and communicate solutions clearly to end users.
• Support onboarding, managing access to systems, applications and technologies.
• Maintain an accurate hardware inventory and asset lifecycle management.
• Handle procurement and logistics for hardware and software with vendors.

Conocimientos

IT support

Communication

Ticketing systems

SaaS tools

End-user training

Herramientas

Okta

Slack

Google Workspace

macOS

Windows

Descripción del empleo

Clio is seeking an IT Specialist to join its IT Squad in Barcelona, with a hybrid schedule (2 days in the office). You will provide world-class IT support to Clio employees globally, manage inbound tickets from submission to resolution, and support onboarding and access to systems.

Responsibilities include maintaining hardware inventory, procurement logistics, and configuring macOS, iOS, and Windows across 2500+ endpoints, with deep work in Okta, Workflows, and SCIM provisioning.