IT Service Owner – Business Rule Platform 100% (f/m/d)

ES50 - JBSC Julius Baer Services (Spain) S.L.U.; Madrid; On-site; EUR 90,000 - 130,000; Full time

Job summary

Julius Baer Group, a leading Swiss wealth manager, seeks an IT Service Owner to drive the Business Rule Platform and ensure robust 3rd level support across services. You will align with infrastructure teams on lifecycle planning, optimize availability, and govern risk and non-functional requirements for production readiness.

Based in Madrid, you will collaborate with global teams, implement CI/CD practices, and lead technical debt initiatives while leveraging Actico and containerization

Qualifications

• Education in Computer Science or related field; advanced degree preferred.
• Knowledge of software development lifecycle; Agile certs are a plus.
• Strong Java knowledge and experience with containers (Docker/Kubernetes).
• Experience with CI/CD, Harbor and Octopus Deploy, and Actico Platform operations.
• Familiarity with relational databases (Oracle, H2) and SQL; Linux proficiency.
• Strong teamwork, ownership, and communication across stakeholders.
• Able to analyze complex problems and propose solutions with minimal guidance.
• Delivery focus on high-quality solutions with efficient effort.

Responsibilities

• Manage operating model ensuring 3rd level support provisioning.
• Coordinate with providers and infrastructure for lifecycle of IT Service.
• Improve service availability, performance, capacity and knowledge management.
• Address risk items including audits, access controls and risk assessments.
• Manage risk mitigations and technical debt pipeline.
• Support feature delivery with non-functional requirements and test cases.
• Coordinate deployments with delivery and release management for UAT/Production.
• Act as gatekeeper for production readiness and Go/No-Go recommendations.

Skills

Java

CI/CD

RESTful APIs

Linux

Relational Databases (Oracle/H2)

Team collaboration

Agile

Problem solving

Education

BSc/MSc in Computer Science or related

Tools

Docker

Kubernetes

Harbor

Octopus Deploy

Actico Platform

Job description

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let's shape the future of wealth management together. We are a team of experts that provide Services, Platforms or Solution Delivery to multiple domains, business areas and ARTs. We are organized in 3 Shared Services teams that dedicate themselves to specific platforms and technologies. The team "Business Decisions & Automation" owns the Actico Rules based Business Rule Management System. Our team of experts delivers and operates business rules solutions that enable quicker and rule-based business decisions. As IT Service Owner you will join our Business Rule team and be responsible for the Business Rule Platform and Business Rule Engine solutions as driver of operations and change management matters.

YOUR CHALLENGE

• Manage the operating model to ensure support levels and effort sharing of operational tasks, as part of the operating model, the IT Service Owner directly ensures the provisioning of 3rd level support
• Aligns with providers and infrastructure in respect to lifecycle for IT Service (planning & execution)
• Continuously improve the service availability, performance, capacity & knowledge management
• Responds to risk related matters such as audits, access rights controls and annual risk assessments.
• Manages risk mitigation actions and pipeline of technical debts.
• During delivery of new features, the IT Service Owner Consults stakeholders with regards to sustainability and operation-readiness of the delivery and provides non-functional requirements, their test cases and is responsible for validation
• Aligns with delivery team and release management for deployments into UAT and Production environments
• Acts as gatekeeper for any change in the IT Service, as such decides with stakeholders on production readiness from IT perspective (provide Go / No-Go recommendations)
• Note: IT Service means the logical Service including one to many corresponding applications

YOUR PROFILE

• Education BSc/MSc in Computer Science, Engineering or related field
• Valid work permit for CH/EU
• Understanding of software development lifecycle. Agile certificates are a plus/understanding of agile methodologies
• Knowledge in system/software engineering in Java.
• Knowledge of containerization technologies such as Docker and Kubernetes.
• Expert in Continuous Integration and Continuous Delivery.
• Expertise with Harbor and Octopus.
• Expert in defining and implementing RESTful APIs.
• Knowledge of Relational Databases (Oracle and H2 databases) and SQL.
• Solid understanding of Linux operating system.
• Team player, strong collaborator with the ability to take ownership and communicate on different levels/stakeholders
• Ability to analyse complex problems related to the applications and to seek and provide solutions with minimal guidance from superiors
• Commitment with drive and passion for delivery high quality solutions with reasonable amount of effort
• Strong organization skills, well-structured and reliable Experience in Actico Business Rule Management (modelling, management and implementation) and in Actico Platform operation (Model Hub, Execution Server & Workplace) is beneficial.

The international reference in wealth management Julius Baer is the leading Swiss wealth management group. We focus on servicing and advising sophisticated private clients from around the world, taking into account what truly matters to them - in their business and personal life, today and for future generations. Headquartered in Zurich, we are present in around 60 locations worldwide, including Bangkok, Dubai, Dublin, Frankfurt, Geneva, Hong Kong, London, Luxembourg, Madrid, Mexico City, Milan, Monaco, Mumbai, Santiago de Chile, Shanghai, Singapore, Tel Aviv, and Tokyo.

Why join Julius Baer?

At Julius Baer our employees enjoy the benefits of a global company with the support and collegiality of a much smaller one. We are growing quickly, but we remain dedicated to maintaining our accessible structure with flat hierarchies, and approachable and supportive leaders. With offices around the world, we offer an international and stimulating work environment and the opportunity to work with a diverse team of highly motivated colleagues, bringing the best of the bank to our clients. Our core values of Care, Passion, and Excellence define the tone of how we interact with each other and our partners. Committed to your success Whether nurturing young talent with our renowned apprentice scheme, enabling ambitious university graduates to put theory into practice with our Graduate Programme, or providing first-class opportunities for experienced professionals, we look after our employees. We believe in continuous learning as a company and as individuals, which is why we put a focus on the health and well-being of our employees and offer flexible working options, a wide array of benefits, and extensive career development programmes. For more information visit www.juliusbaer.com or contact us via the Contact Form.