IT/OT Automation Engineer (Onsite, Zaragoza, English)

D-ploy GmbH; Zaragoza; Sur place; EUR 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Birthday voucher

Wedding voucher

Newborn voucher

Fishing for Friends referral program

Professional advancement

Résumé du poste

D-ploy GmbH is seeking an experienced IT/OT support professional to provide onsite assistance for thin clients, IPCs, and lab equipment while supporting global IT teams. The role requires working in regulated environments with ITIL-based processes and a strong focus on system reliability.

Applicants should have 5+ years in IT/OT, experience with SCADA/PLC, and fluency in English and Spanish. The position is onsite with flexible working conditions and opportunities for professional advancement.

Qualifications

• Degree in IT, engineering, or a related field.
• 5+ years IT/OT support in regulated environments.
• Experience with industrial IT systems (SCADA/PLC) and lab software.
• Fluency in English and Spanish.

Responsabilités

• Onsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipment
• Local hands-and-feet support for global IT teams
• Troubleshooting automation and production systems (PLC, SCADA, OT networks)
• Support for software upgrades, patching, and backups in lab/OT environments
• Incident, problem, and change management (ITIL-based)
• Compliance with CSV, GxP, and data integrity procedures
• Participation in disaster recovery and business continuity planning

Connaissances

IT/OT support

On-site support

ITIL

ServiceNow/Remedy

Networking (VLAN, Firewall, Routing)

MSSQL troubleshooting

English & Spanish fluency

Formation

Bachelor's degree in IT/Engineering or related field

Outils

ServiceNow

Remedy

MSSQL

Description du poste

D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.

We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!

Responsibilities

• Onsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipment
• Local hands-and-feet support for global IT teams
• Troubleshooting automation and production systems (PLC, SCADA, OT networks)
• Support for software upgrades, patching, and backups in lab/OT environments
• Incident, problem, and change management (ITIL-based)
• Compliance with CSV, GxP, and data integrity procedures
• Participation in disaster recovery and business continuity planning

Requirements

• Bachelor's in IT, Engineering, or related field
• 5+ years of IT/OT support experience in regulated environments
• Experience with industrial IT systems, SCADA/PLC, and lab software
• Networking knowledge (VLAN, Firewall, Routing)
• ITIL process knowledge; ServiceNow/Remedy ticketing
• Database Troubleshooting Experience MSSQL
• Available for onsite support and 24/7 on-call rotation 1 week in a month
• Fluency in English and Spanish (both written and spoken) is essential.
• Candidate must declare Criminal Record no older than 3 months.
• Broad range of activities, tasks, and projects
• Flexible working conditions
• Vouchers (B-day voucher, wedding, and new born surprise)
• Fishing for Friends program – our referral program
• Further development and professional advancement
• Friendly and international working environment