Global IT/OT Automation Engineer - Onsite & 24/7 Support

D-ploy GmbH; Zaragoza; Vor Ort; EUR 42.000 - 62.000; Vollzeit

Benefits dieser Stelle

Birthday voucher

Wedding voucher

Newborn voucher

Fishing for Friends referral program

Professional advancement

Zusammenfassung

D-ploy GmbH is seeking an experienced IT/OT support professional to provide onsite assistance for thin clients, IPCs, and lab equipment while supporting global IT teams. The role requires working in regulated environments with ITIL-based processes and a strong focus on system reliability.

Applicants should have 5+ years in IT/OT, experience with SCADA/PLC, and fluency in English and Spanish. The position is onsite with flexible working conditions and opportunities for professional advancement.

Qualifikationen

• Degree in IT, engineering, or a related field.
• 5+ years IT/OT support in regulated environments.
• Experience with industrial IT systems (SCADA/PLC) and lab software.
• Fluency in English and Spanish.

Aufgaben

• Onsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipment
• Local hands-and-feet support for global IT teams
• Troubleshooting automation and production systems (PLC, SCADA, OT networks)
• Support for software upgrades, patching, and backups in lab/OT environments
• Incident, problem, and change management (ITIL-based)
• Compliance with CSV, GxP, and data integrity procedures
• Participation in disaster recovery and business continuity planning

Kenntnisse

IT/OT support

On-site support

ITIL

ServiceNow/Remedy

Networking (VLAN, Firewall, Routing)

MSSQL troubleshooting

English & Spanish fluency

Ausbildung

Bachelor's degree in IT/Engineering or related field

Tools

ServiceNow

Remedy

MSSQL

Jobbeschreibung

D-ploy GmbH is seeking an experienced IT/OT support professional to provide onsite assistance for thin clients, IPCs, and lab equipment while supporting global IT teams. The role requires working in regulated environments with ITIL-based processes and a strong focus on system reliability.

Applicants should have 5+ years in IT/OT, experience with SCADA/PLC, and fluency in English and Spanish. The position is onsite with flexible working conditions and opportunities for professional advancement.