IT/OT Automation Engineer (Onsite, Zaragoza, English)

D-ploy GmbH

Aragón

On-site

EUR 45,000 - 65,000

Full time

41 hours ago

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Benefits offered by this job

Broad range of activities, tasks, and

Flexible working conditions

Vouchers (B-day voucher, wedding, and新

Fishing for Friends program – referral

Further development and professional

Friendly and international working

Company-sponsored events

Job summary

D-ploy GmbH is seeking an experienced IT/OT support engineer to join our global team in a dynamic, regulated environment. You will provide onsite support for thin clients, IPCs, lab equipment, and PLC/SCADA systems, ensuring uptime and compliance with ITIL processes.

The role requires 5+ years in IT/OT support, fluent English and Spanish, and readiness for on-call rotation. Join an international company delivering IT and engineering solutions across the EMEA region.

Qualifications

Bachelor's in IT, Engineering, or related field.
5+ years IT/OT support in regulated environments.
Industrial IT systems, SCADA/PLC, and lab software experience.
Networking knowledge (VLAN, Firewall, Routing).
ITIL processes; ServiceNow/Remedy ticketing.
Database troubleshooting with MSSQL.
Onsite support availability and 24/7 on-call rotation (1 week/month).
Fluency in English and Spanish (both written and spoken).
Criminal record check within 3 months.

Responsibilities

Onsite IT/OT support for thin clients, IPCs, handhelds, and lab equipment.
Local hands-on support for global IT teams.
Troubleshooting automation and production systems (PLC, SCADA, OT networks).
Support for software upgrades, patching, and backups in lab/OT environments.
Incident, problem, and change management (ITIL-based).
Compliance with CSV, GxP, and data integrity procedures.
Participation in disaster recovery and business continuity planning.

Skills

IT/OT support

ITIL processes

VLAN/Firewall/Routing

SCADA/PLC knowledge

Bilingual English/Spanish

Education

Bachelor's in IT/Engineering

Tools

ServiceNow/Remedy

MSSQL

Job description

D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.

We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!

Responsibilities

Onsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipment
Local hands-and-feet support for global IT teams
Troubleshooting automation and production systems (PLC, SCADA, OT networks)
Support for software upgrades, patching, and backups in lab/OT environments
Incident, problem, and change management (ITIL-based)
Compliance with CSV, GxP, and data integrity procedures
Participation in disaster recovery and business continuity planning

Requirements