IT Operations Trainee: Global Mobility & Growth Path

Tamarind Intelligence; Madrid; Híbrido; EUR 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible schedule

Hybrid work

Up to 3 weeks from any SAMY office

Birthday day off

Holidays: Dec 24 & 31

Global mobility opportunities

Mentorship

Parenthood support

Referral program

Transparent compensation framework

Descripción de la vacante

SAMY is seeking an IT Trainee to support our Madrid office and assist regional IT operations across Europe. You will work within the Global IT Digital Workplace team to gain hands-on experience managing devices, enterprise software, networks, and IT security under global standards.

The role offers hybrid work, language requirements in English and Spanish, and opportunities to learn within a fast‑paced, collaborative culture that values growth and ownership.

Formación

• Studies or basic experience in IT support, networking, or systems administration.
• Familiarity with macOS, Windows, basic networking concepts, and cloud tools.
• Eager to learn, fix issues, and improve technical processes.
• Fluent in English and Spanish with a service‑oriented, helpful attitude.

Responsabilidades

• Learn to set up, track, and maintain Apple and PC devices using SOTI MDM.
• Provide basic (L1) support for tools like Google Workspace, Slack, Jira, and Monday .com
• Assist in troubleshooting local office Wi‑Fi, networks, and VPNs, while learning endpoint security practices (ESET AV and GDPR compliance).
• Help maintain IT guides, asset inventories, and learn to apply global IT standards.

Conocimientos

macOS

Windows

Networking basics

Cloud tools

English and Spanish fluent

Service-oriented attitude

Educación

IT-related studies

Herramientas

Google Workspace

Slack

Jira

Monday.com

Descripción del empleo

SAMY is seeking an IT Trainee to support our Madrid office and assist regional IT operations across Europe. You will work within the Global IT Digital Workplace team to gain hands-on experience managing devices, enterprise software, networks, and IT security under global standards.

The role offers hybrid work, language requirements in English and Spanish, and opportunities to learn within a fast‑paced, collaborative culture that values growth and ownership.