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TD SYNNEX Spain seeks a proactive Sales Operations professional to support quotations, manage sales orders and partner relationships in a fast-paced environment. You will coordinate with internal teams to resolve issues, maintain forecasts and drive an excellent partner experience.
Join a global organization that values collaboration, customer focus, and continuous improvement, with programs designed to support career growth and a strong benefits package.
Support sales success by delivering excellent operational execution while proactively contributing to business growth. Manage quotations, sales orders and customer opportunities, ensuring an efficient sales process and a seamless partner experience. Act as a trusted contact for assigned partners, working closely with internal teams to identify opportunities, resolve issues and drive customer satisfaction.
Prepare accurate quotations based on customer requests and business opportunities. Ensure pricing, margins and commercial conditions comply with department policies. Follow up quotations proactively to maximise conversion into sales orders. Support partners with product information, pricing and commercial queries.
Process and manage sales orders from creation to release. Monitor open orders, deliveries and backlog, keeping partners informed of progress and expected delivery dates. Resolve operational issues by coordinating with internal teams to ensure smooth order execution. Maintain accurate sales forecasts based on order status and expected shipment dates.
Build strong relationships with assigned partners, acting as their main commercial and operational point of contact. Understand partner needs, provide timely updates on quotations and orders, and coordinate with internal teams to deliver an excellent customer experience.
Maintain and proactively follow up sales opportunities and quotations through emails and outbound calls to maximise conversion into sales. Identify cross-selling and upselling opportunities by promoting relevant products, services and vendor campaigns to assigned partners.
Maintain accurate and up-to-date CRM records and customer interactions while meeting departmental SLA targets. Review KPIs and reports to identify issues and improvement opportunities. Propose practical process improvements to increase efficiency and enhance the partner experience.
Work closely with Business Units and internal teams to resolve issues, improve processes and ensure an excellent partner experience. Share knowledge and best practices to support team performance and continuous improvement.
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
At TD SYNNEX (NYSE: SNX), we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. At TD SYNNEX (NYSE: SNX), we’re proud to share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. With diverse backgrounds, expertise and experiences, our co-workers make us who we are. When we seek to understand one another and recognize the power of the individual, we demonstrate respect and dignity; we learn, evolve and unlock potential to achieve outstanding results for our customers and win together. This broad perspective is integral to our commitment to diversity, equity and inclusion. To learn more, visit www.TDSYNNEX.com or follow us on Twitter, LinkedIn, and Facebook