Inbound Team Leader

Jd.com; Madrid; Presencial; EUR 35.000 - 52.000; Jornada completa

Descripción de la vacante

JD Logistics is launching its small-goods fulfillment operations in Madrid and seeks an execution-focused frontline operations supervisor to lead inbound shift operations on the warehouse floor, including dock unloading, inspection, scanning, and high-velocity stowing.

You will manage large teams (30+ operators), ensure inventory accuracy, and uphold safety standards while tracking dock-to-stock metrics during a 24/7 launch, with flexibility for various shifts.

Formación

• Greenfield launch experience in high-volume fulfillment
• Experience leading large teams (30+ operators)
• Fluent in English and Spanish; Mandarin helpful

Responsabilidades

• Oversee inbound dock operations and stowing
• Maintain hourly dock-to-stock metrics
• Enforce safety standards and smooth shift handovers

Descripción del empleo

About Us

JINGDONG Logistics (JD Logistics) is the logistics arm of JD.com and one of the world's leading technology-driven supply chain solutions providers. Leveraging advanced expertise in automation, intelligent logistics, and data-driven operations, we deliver end-to-end logistics solutions that help businesses grow while enhancing customer experience. Our capabilities span the entire supply chain, including warehousing, line-haul transportation, last-mile delivery, bulky goods logistics, cold chain solutions, and cross-border operations. Our mission is simple: to deliver speed, reliability, and operational excellence at every stage of the supply chain.

Context of the Position

As part of our strategic international expansion, JD Logistics is establishing its core infrastructure within the Spanish market, driven by the launch of our small-goods fulfillment operations. This is a critical greenfield deployment phase, which requires our founding leadership team to manage high operational fluidity, establish local processes from the ground up, and translate centralized global capabilities into localized execution. This position is designed for a highly organized, active frontline operational leader who thrives on the warehouse floor. The role demands an execution-focused supervisor who can manage large teams of receiving and stowing operators, drive real-time inventory accuracy targets, and maintain flawless safety standards during inbound shift windows.

The Mission & Core Scope

The Mission: Lead, motivate, and direct daily inbound shift operations (dock unloading, detailed quality inspection, scanning, and high-velocity stowing) to ensure all incoming inventory is captured and made available for customer orders instantly.

The Scope: You will take direct, hands-on floor responsibility for the inbound receiving dock and stowing zones, tracking hourly dock-to-stock metrics, resolving sorting bottlenecks, and enforcing compliance with the Convenio Colectivo de Logística de Madrid.

Crucial Expectations & Performance Targets

• Hourly Dock-to-Stock Execution (SLA): Successfully meet or exceed target metrics for trailer unloading and item registration, minimizing the time between vehicle arrival and inventory availability.
• Defect & Shortage Control: Maintain near-perfect tracking accuracy during product receipt, identifying supplier discrepancies, damaged packaging, or quantity mismatches before items enter the main storage matrix.
• Frontline Labor Management: Oversee real-time operator allocation across receiving bays and storage aisles, track attendance, and manage shift handovers smoothly while maintaining high morale and a proactive safety culture.
• Storage Space Optimization: Coordinate closely with inventory control teams to ensure goods are stowed in 100% compliance with localized automated picking profiles, maximizing spatial density and layout efficiency.

Position Requirements

• Greenfield Launch Expertise: You must have a verified background of acting as a team leader, dock coordinator, or senior captain within a high-volume e-commerce fulfillment center, high-velocity 3PL, or retail distribution hub during a site launch or major peak season.
• Frontline Floor Mastery: Proven experience leading large groups of blue-collar workers (30+ operators) and deep familiarity with Warehouse Management Systems (WMS), pallet-inbound tracking, and RF scanning equipment.
• Language Proficiency: Professional fluency in English and Spanish is mandatory to ensure clear operational alignment with international management and fluent direction of local floor staff. Knowledge of Mandarin is a valuable asset.
• Operational Flexibility: High adaptability regarding shift rotations (including early mornings, nights, and weekends) to guarantee complete operational coverage for a 24/7 launch cycle.

Diversity & Inclusion

At JD Logistics, we are committed to building an inclusive workplace where everyone can thrive. We are proud to be an Equal Opportunity Employer. Employment decisions are made based on qualifications, merit, and business needs, regardless of race, ethnicity, gender, gender identity, sexual orientation, age, disability, religion, or any other characteristic protected by applicable law.