Inbound Operations Leader: Optimize Workflow & Performance

JD.COM; Madrid; On-site; EUR 32,000 - 52,000; Full time

Job summary

JD Logistics, part of JD.com, is seeking a Lead Inbound Supervisor to manage a team in our Madrid warehouse, ensuring accurate receipt, unloading, and storage of goods.

You will optimize workflows, monitor performance, coach staff, and coordinate with outbound and inventory control to keep operations fast and precise.

A Bachelor’s degree in logistics or related field and 3–5 years in warehouse operations (1–2 in supervision) are preferred; flexibility to work evenings and weekends is required.

Qualifications

• Bachelor's degree preferred.
• 3–5 years of experience in warehouse operations.
• 1–2 years in a supervisory or team-lead role.
• Strong understanding of WMS and inventory control principles.
• Excellent communication and problem-solving skills.
• Ability to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Supervise, train, and motivate inbound associates to meet daily targets and goals.
• Oversee receiving, unloading, sorting, and storage of incoming inventory.
• Monitor inbound processes and implement improvements to reduce cycle times.
• Ensure safety regulations and quality standards are followed in the inbound area.
• Conduct performance reviews and provide feedback for team development.
• Collaborate with outbound, inventory control, and other departments to ensure smooth operations.
• Resolve operational issues and escalate when necessary.
• Maintain accurate records of inbound activities and performance metrics.
• Participate in developing new inbound procedures and technologies.

Skills

Team leadership

Warehouse operations

WMS knowledge

Communication skills

Problem solving

Microsoft Office

Flexibility

Education

Bachelor's degree in Logistics or related field

Tools

WMS software

Inventory management systems

Job description

JD Logistics, part of JD.com, is seeking a Lead Inbound Supervisor to manage a team in our Madrid warehouse, ensuring accurate receipt, unloading, and storage of goods.

You will optimize workflows, monitor performance, coach staff, and coordinate with outbound and inventory control to keep operations fast and precise.

A Bachelor’s degree in logistics or related field and 3–5 years in warehouse operations (1–2 in supervision) are preferred; flexibility to work evenings and weekends is required.