Hybrid EMEA Partner Growth & GTM Executive

Zendesk, Inc.; España; Hybrid; EUR 95,000 - 135,000; Full time

Job summary

Zendesk seeks an experienced partner sales leader to own the South EMEA partner plan, recruit and scale a diverse partner ecosystem, and drive partner-influenced ARR. You will coordinate with Zendesk account teams to lead co-sell motions and monetize Zendesk AI capabilities through partner-led offerings.

The role requires strong negotiation, strategic thinking, and the ability to translate AI capabilities into practical partner use cases across the region.

Qualifications

• 8+ years of partner/channel sales or alliance management experience in SaaS/software with quota-carrying responsibility.
• Proven track record of recruiting and scaling partner networks and driving partner-influenced revenue at regional level.
• Experience closing partner-led deals and guiding cross-functional teams to execution.
• Practical AI fluency – able to articulate AI value and translate capabilities into partner use cases and monetisation opportunities.

Responsibilities

• Execute the partner-sourced and partner-influenced revenue plan for South EMEA; convert market insight into repeatable partner GTM motions.
• Recruit, onboard, and scale a portfolio of partners (SIs, resellers, consultancies/BPOs, technology alliances) to grow partner-influenced ARR within the assigned market.
• Lead co-sell motions and mid-to-large commercial deals with partners, coordinating with Zendesk account teams and partner sellers to increase win rates and deal velocity.
• Enable partners to monetise Zendesk solutions: develop repeatable onboarding, enablement, and packaged offerings that shorten time-to-revenue.
• Communicate Zendesk’s AI strategy to partners and customers - translate product capabilities into clear partner use cases and commercial opportunities.
• Maintain partner pipeline health, forecast accuracy, and regular performance reviews; escalated opportunities and risks through appropriate internal cadences.
• Collaborate with regional Sales, Marketing, Product, and Customer Success to execute partner campaigns and improve partner experience.

Skills

Partner sales

Alliance management

GTM strategy

Executive communication

Job description

Zendesk seeks an experienced partner sales leader to own the South EMEA partner plan, recruit and scale a diverse partner ecosystem, and drive partner-influenced ARR. You will coordinate with Zendesk account teams to lead co-sell motions and monetize Zendesk AI capabilities through partner-led offerings.

The role requires strong negotiation, strategic thinking, and the ability to translate AI capabilities into practical partner use cases across the region.