Hybrid Commercial & CRM Executive (Spain)

Kaizen Gaming; Ceuta; Híbrido; EUR 42.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Buddy onboarding

Hybrid working

Udemy access

Descripción de la vacante

Kaizen Gaming in Ceuta, Spain is seeking a Commercial & CRM Executive to grow market share in the Spanish market. You will manage budgets, analyze P&L, collaborate with senior stakeholders to maximize ROI, oversee commercial agreements, and ensure market strategies are executed smoothly.

The role requires 3+ years in a consumer online high-transaction industry, fluent Spanish and English, strong leadership and cross-functional coordination.

Formación

• 3+ years in a consumer-focused online high-transaction industry.
• Fluent in Spanish and English, spoken and written.
• Strong leadership and cross-functional coordination with a sales mindset.
• Understanding of online conversion, retention and reactivation techniques.
• Lamiliarity with loyalty and value strategies in transactional web/mobile environments.
• Good knowledge of key performance and customer metrics.
• International experience is an advantage.
• Process-driven operations experience is a plus.
• High energy, ambition, and drive for success.
• Excellent presentation, communication and stakeholder management.

Responsabilidades

• Contribute to development and growth of market share for the countries of responsibility.
• Assist in developing the Marketing Budget, ensuring efficient allocation and flagging discrepancies.
• Contribute to developing the annual commercial budget and follow up on P&L; provide insights for optimization.
• Develop and own a data-driven CRM strategy for the local market with HQ alignment.
• Provide updates, analysis and reports to management for informed decisions.
• Build understanding of the regulatory framework and manage key stakeholder relationships.
• Align with BI, Marketing, CRM, Compliance, Finance, CS and other HQ teams on market strategies.
• Lead projects to enhance market strategy and customer experience.
• Improve cross-departmental processes and implement new ones where needed.
• Oversee the execution of Commercial Operations, including routine reports and templates.

Conocimientos

Spanish/English fluency

Leadership & coordination

Analytical & P&L awareness

Stakeholder management

Descripción del empleo

Kaizen Gaming in Ceuta, Spain is seeking a Commercial & CRM Executive to grow market share in the Spanish market. You will manage budgets, analyze P&L, collaborate with senior stakeholders to maximize ROI, oversee commercial agreements, and ensure market strategies are executed smoothly.

The role requires 3+ years in a consumer online high-transaction industry, fluent Spanish and English, strong leadership and cross-functional coordination.