Hungarian Speaking Travel Support Advisor - Work In Sofia, Bulgaria

Mercier Consultancy Group; España; Presencial; EUR 10.000 - 16.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Fully paid training

Health insurance

Relocation package

Performance bonus

Career progression

Descripción de la vacante

Mercier Consultancy Group is seeking a Hungarian Speaking Travel Support Advisor to join our on-site team in Sofia, Bulgaria. The role focuses on delivering high-quality travel support to Hungarian-speaking clients, handling bookings, changes, and inquiries with a customer-centric approach.

Applicants should be fluent in Hungarian and English, with prior travel, tourism or support experience. A valid EU right to work is required, and a relocation package is provided for this exciting opportunity.

Formación

• Native or fluent Hungarian (spoken and written)
• Professional proficiency in English
• Experience in travel, tourism or customer support
• EU passport or right to work in the EU

Responsabilidades

• Provide high-level travel support and consultation to Hungarian-speaking clients across multiple channels
• Manage travel bookings, itinerary changes and cancellations accurately
• Be a primary contact for traveler inquiries ensuring a smooth journey
• Resolve complex travel issues with strong problem-solving
• Collaborate with global partners for real-time updates and policy guidance

Conocimientos

Hungarian

English

Customer support

Travel industry experience

Descripción del empleo

Hungarian Speaking Travel Support Advisor

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class career opportunities across Europe. We pride ourselves on our bespoke approach to talent acquisition, ensuring that every candidate finds a role that elevates their professional trajectory while providing our partners with exceptional human capital solutions.

Job Overview

We are currently seeking a motivated professional for a Hungarian Speaking Travel Support Advisor position in Bulgaria. This role is a fantastic opportunity for individuals looking to advance their career within the global travel industry while enjoying the vibrant lifestyle found in one of Eastern Europe’s fastest-growing business hubs.

Key Responsibilities

• Provide high-level travel support and consultation to Hungarian-speaking clients across various communication channels.

• Manage travel bookings, itinerary modifications, and cancellations with precision and a customer-centric focus.

• Act as a primary point of contact for traveler inquiries, ensuring a seamless experience from departure to arrival.

• Resolve complex travel-related issues, demonstrating expert problem-solving skills to maintain industry standards.

• Collaborate with global travel partners to provide real-time updates and expert advice on destinations and policies.

• Maintain meticulous documentation of all travel-related requests and account interactions within our internal database.

• Consistently achieve and exceed performance KPIs to qualify for the rewarding monthly performance bonus program.

• Native or fluent Hungarian (spoken and written) skills are mandatory for this role.

• Professional proficiency in English to collaborate within our international team environment.

• Previous experience in the travel industry, tourism, or customer support is highly valued.

• A valid EU passport or the legal right to work within the European Union.

• Strong passion for travel and a commitment to delivering excellence in service.

• Ability to relocate to Sofia for this on-site Hungarian Speaking Travel Support Advisor position in Bulgaria.

What We Offer

• Competitive Monthly Salary reflective of your experience.
• Fully Paid Training to ensure you are industry-ready from day one.
• Comprehensive Health Insurance package.
• Fully Paid Relocation Package (flight, initial airport transfer, and hotel accommodation upon arrival).
• Attractive Monthly Performance Bonus linked to your productivity and service quality.
• Continuous professional development and a clear path for career progression in one of the leading jobs in Bulgaria.
• And Much More

Life in Bulgaria

Living and working in Bulgaria offers an exceptional quality of life, characterized by a unique blend of historical charm and modern urban amenities. By securing one of these sought-after Hungarian-speaking jobs, you will be based in Sofia, a city known for its beautiful mountain views, vibrant nightlife, and welcoming local culture, making it one of the most exciting locations for young professionals looking for jobs in Bulgaria.

Beyond the professional benefits, the cost of living in Bulgaria allows for a premium lifestyle, where you can explore rich cultural sites and world-class culinary experiences with ease. With Mercier Consultancy Group managing your transition through our comprehensive relocation package, starting your new journey in Bulgaria is seamless and rewarding.