Human Resources Coordinator

Cainiao Group; Madrid; On-site; EUR 30,000 - 52,000; Full time

Job summary

Talantir is seeking an HR professional to lead Employee Life Cycle Management across assigned countries, covering onboarding, transfers, terminations, and contract signing and renewal.

You will administer employee benefits programs, coordinate with vendors, and ensure data accuracy for audits, while supporting HR inquiries and maintaining the knowledge base.

Responsibilities

• Manage core HR processes including onboarding, transfer, termination, and contract signing/renewal for assigned countries.
• Maintain employee records, working hours, and leave data to ensure accuracy, compliance, and timeliness.
• Optimize employee data governance to improve data quality and consistency.
• Support annual audits and compliance checks in line with local labor laws and company policies.

Job description

1. Employee Life Cycle Management

• Manage core HR processes including onboarding, transfer, termination, and contract signing/renewal for assigned countries.
• Maintain employee records, working hours, and leave data to ensure accuracy, compliance, and timeliness.
• Optimize employee data governance to improve data quality and consistency.
• Support annual audits and compliance checks in line with local labor laws and company policies.

2. Employee Benefits Administration

• Administer employee benefit programs including commercial insurance, supplemental medical plans, and annual health checks.
• Coordinate with vendors, verify invoices, and manage cost allocation to ensure accuracy and compliance.
• Review and optimize benefit policies based on employee feedback to enhance satisfaction and engagement.

3. HR Inquiry & Service Support

• Act as the first-line HR SSC contact, responding promptly to employee inquiries via DingTalk, phone, ticketing system, or onsite support.
• Provide accurate HR policy interpretation and process guidance to ensure a consistent employee experience.
• Maintain and update the FAQ knowledge base to improve efficiency and reduce response time.

4. Data & Process Optimization

• Identify and implement process and system improvement opportunities to enhance automation and digitalization.
• Maintain and update HR module SOP documentation to ensure process standardization and compliance.
• Participate in key digital HR projects, including Hi HR system and payroll submission automation.
• Deliver regular HR reports and analytics to support business decision-making.