HubSpot CRM & Lifecycle Lead — Global Impact

INDIBA Group; Sant Cugat del Vallès; On-site; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Permanent, full-time position

Fringe benefits (meal vouchers/flex)

International environment

Professional development

Cross-functional exposure

Job summary

INDIBA Group is seeking a CRM & Lifecycle Manager to own HubSpot and manage the entire customer lifecycle. You will lead data modeling, integrations and process design to deliver a unified customer view across sales, marketing and service.

The role emphasizes automation, personalized journeys across channels, and strong data governance. Fluency in Spanish and English is required for an international environment.

Qualifications

• 5+ years in CRM, marketing automation, or sales operations with HubSpot experience.
• Advanced HubSpot skills: properties, objects, lists, workflows, pipelines, reporting.
• Experience designing or improving lead management: capture, scoring, routing, nurturing, pipeline management.
• Experience building automated, multi-channel customer journeys and measuring impact.
• Strong segmentation, lifecycle marketing, personalization and CX understanding.
• Data-driven mindset with sales, orders and invoicing data.

Responsibilities

• Own and govern the global CRM, including HubSpot data model, lifecycle stages, properties, custom objects, lists, workflows, pipelines and reporting.
• Review and optimize lead management from capture to sale, including scoring, routing, nurturing and follow-up.
• Improve sales pipelines with defined stages, criteria, information and automated tasks.
• Build unified Customer 360 profiles across touchpoints (customer, device, order, training, service).
• Co-lead CRM integrations with IT and partners (HubSpot-Microsoft Dynamics) and other tools.
• Design, launch and optimize automated, personalized customer journeys across channels (email, WhatsApp, calls, app).
• Support B2B eCommerce and lifecycle initiatives with targeted campaigns, recommendations and re-engagement.
• Ensure data quality and governance with clear ownership and deduplication processes.

Skills

HubSpot CRM

Lead management

Customer segmentation

Lifecycle marketing

Automation

Data analysis

Cross-functional collaboration

CRM data governance

SQL

Power BI

Excel

Tools

HubSpot

Microsoft Dynamics

Excel

Power BI

Job description

INDIBA Group is seeking a CRM & Lifecycle Manager to own HubSpot and manage the entire customer lifecycle. You will lead data modeling, integrations and process design to deliver a unified customer view across sales, marketing and service.

The role emphasizes automation, personalized journeys across channels, and strong data governance. Fluency in Spanish and English is required for an international environment.