HRIS Technical Application Specialist (With Italian Language)

Last Minute Group; Madrid; Híbrido; EUR 35.000 - 50.000; Jornada completa

Descripción de la vacante

A leading travel technology company in Madrid seeks an experienced HRIS Technical Application Specialist. This role involves supporting HR systems, troubleshooting user issues, and collaborating on system enhancements. Candidates should have a relevant Bachelor's degree and strong knowledge of HR processes. Fluency in English and Italian is mandatory. Enjoy a flexible working style with a 36-hour work week.

Servicios

Paid volunteering days

Travel industry discounts

Flexibility in work hours

Formación

• 2-3 years of experience in HRIS support, HR, IT, or a related role.
• Strong knowledge of HR processes and systems.
• Fluent English and Italian (high proficiency) required.

Responsabilidades

• Provide first-level support for HRIS-related inquiries.
• Assist with configuration and maintenance of HR systems.
• Collaborate with HR teams for system improvements.

Conocimientos

Problem-solving

Communication

Analytical skills

Attention to detail

Interpersonal skills

Educación

Bachelor’s degree in Information Technology

Human Resources or related field

Herramientas

Jira

Confluence

Google Suite

Descripción del empleo

Overview

HRIS Technical Application Specialist (With Italian Language)

HRIS Technical Application Specialist (With Italian Language)

The Company

At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world.

We are looking for a HRIS Technical Application Specialist to join our team of around 1,700 people worldwide to help us power up the traveller’s journey for millions of holidaymakers. If you are passionate about ensuring the smooth operation of HR systems, resolving user issues, and collaborating with other departments to enhance system performance, keep on reading, as you might be the perfect fit for this job.

Working model: hybrid

Team: you will join the Application Engineering – People & Process Automation team within the Technology department.

Level: Professional (working in teams or individually on projects, with emphasis on technical / discipline knowledge rather than managing people)

Location: Spanish territory

Contract: Permanent – full-time (36 h / week)

Languages: Mandatory both English and Italian high proficiency

What your impact will be

• Provide first-level support for HRIS-related inquiries and issues, including troubleshooting and resolving system access, data entry, and functionality problems.
• Respond to user requests via ticketing system, ensuring timely resolution and escalation of more complex issues to appropriate teams.
• Assist with the configuration, maintenance, and upgrades of HR systems to ensure optimal performance and user experience.
• Monitor and resolve system errors and integration issues between HRIS and other systems (e.g., payroll, benefits, recruiting, learning).
• Collaborate with HR teams to develop and implement solutions for system improvements and enhancements.
• Maintain and update user access rights and permissions in accordance with company policies and security standards.
• Create and update documentation, including user guides, FAQs, and training materials for HRIS users.
• Train end-users and provide guidance on HRIS processes, best practices, and system features.
• Assist in testing system updates, enhancements, and new module implementations to ensure functionality aligns with business needs.
• Ensure compliance with data protection regulations.

Qualifications

Your expertise:

• Bachelor’s degree in Information Technology, Human Resources or a related field (or equivalent work experience).
• 2-3 years of experience in HRIS support, HR, IT, or a related role.
• Strong knowledge of HR processes and systems, including payroll, benefits, time tracking, and talent management systems.
• Excellent problem-solving, analytical, and troubleshooting skills.
• Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
• Experience with ticketing systems (e.g. Jira, Confluence) is a plus.
• Attention to detail and a strong commitment to data accuracy and security.
• Fluent English (Written and spoken) is a must.
• Familiarity and knowledge of Zucchetti as HRIS.
• Familiarity and knowledge of learning and performance applications (e.g. Docebo, Culture Amp, etc.).
• Knowledge of the Google suite (Gmail, Spreadsheet, Slides, etc.).
• Experience in system administration or HRIS implementation projects.
• Experience in an international environment.

Additional Information

How we work together:

An inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities)

Shorter working week (36h as full time), with a half working day on Fridays

Flexible start and end of the working day with core hours from 10:00 to 16:00

Possibility to work from anywhere for a period of time per year defined according to local regulations

How we learn together

Fri-Yays: half a day on Friday morning with a no-meeting mandate and dedicated to deep work, personal growth, learning and training and / or focus time.

Professional and managerial skills development training paths, access to e-learning platforms such as O’reilly, Udemy, Coursera (depending on the department), and to our internal platform offering bespoke training content.

Other perks:

• 2 paid days off per year for volunteering purposes
• Occasional social events to foster connections among colleagues
• Travel industry discounts and flash exclusive staff fares

We support our employees through life’s significant moments with leave options (e.g parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws.

Wish you were here? We do, too!

Selection process

HR interview (30 minutes)

1st interview (Manager 1 hour in Italian): soft skills + technical knowledge

2nd interview - Possible final meeting (Manager + Director 30 min)

Offer extended

Our commitment to celebrate diversity and generate belonging

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Eligibility criteria:

By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.

Please submit your resume in English

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