Hebrew-Speaking Customer Support Specialist

Next Job Abroad; Madrid; On-site; EUR 32,000 - 52,000; Full time

Benefits offered by this job

Stable work and career progression

Investment in training and personal development

Health Insurance since day one

Possibility to live in company apartments

Flight expenses refund

Annual complementary return flight within Europe

Free Portuguese language courses

Sport activities and organized events

Monthly and Quarterly Bonus

Job summary

A recruitment agency is seeking Hebrew speakers for a role in Lisbon, Portugal. Responsibilities include providing high-level client support through chat, email, and phone, alongside pre and post-sales assistance in digital advertising. Ideal candidates should possess native Hebrew proficiency, good English skills, and solid analytical abilities. Benefits include health insurance from day one, training investments, and potential bonuses. Applicants must have EU citizenship or a work permit for Portugal.

Qualifications

• Native level written and verbal communication skills in Hebrew.
• Good knowledge of English (B2 level) required.
• Basic computer skills mandatory, advanced skills like coding are preferred.
• Good analytic skills and logical thinking.
• Excellent communication skills: verbal, written, listening skills.
• Proactive and quick learner, able to adapt.
• Ability to multitask and work under pressure.
• Availability Monday to Sunday, including rotating weekends.
• EU citizenship or work permit for Portugal.

Responsibilities

• Provide support to high level clients across multiple channels.
• Expand the self-serve advertising base for clients in digital advertising.
• Provide pre and post-sales support for self-service products.
• Resolve customer issues and communicate progress proactively.
• Identify and solve technical bugs and delivery issues.

Skills

Hebrew language proficiency

English language proficiency (B2)

Computer skills

Analytical skills

Excellent communication skills

Proactive learner

Ability to multitask under pressure

Job description

A recruitment agency is seeking Hebrew speakers for a role in Lisbon, Portugal. Responsibilities include providing high-level client support through chat, email, and phone, alongside pre and post-sales assistance in digital advertising. Ideal candidates should possess native Hebrew proficiency, good English skills, and solid analytical abilities. Benefits include health insurance from day one, training investments, and potential bonuses. Applicants must have EU citizenship or a work permit for Portugal.