Hebrew Customer Specialist — Elevate Customer Experience

BlueView Talent; Barcelona; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Meal allowance

Health and life insurance

Relocation package

Onsite work

Job summary

BlueView Talent in Barcelona is seeking a Customer Specialist to deliver professional, personalized support across orders, accounts, products, services, and general requests via phone, email, chat, and other channels. You will record interactions, resolve issues, and collaborate with internal teams to ensure smooth experiences.

Fluency in Hebrew (C1/C2) and English (B2) is required, as is EU citizenship or Portuguese residency, with onsite work and relocation support.

Qualifications

• Language skills: Hebrew (C1/C2) and English (B2).
• Eligibility: EU citizenship or valid Portuguese residency card.
• Skills: Strong analytical, creative, and communication abilities.
• Mindset: Professional, detail-oriented, proactive, and growth-minded.

Responsibilities

• Provide friendly, professional customer support via phone, email, chat, and other digital channels.
• Assist customers with inquiries related to orders, deliveries, accounts, payments, products, and services.
• Record customer interactions and resolutions accurately in internal systems.
• Work with internal teams to ensure issues are resolved quickly and effectively.
• Identify recurring concerns and provide feedback to improve processes and service quality.

Skills

Hebrew (C1/C2)

English (B2)

Analytical skills

Creative thinking

Communication skills

Job description

BlueView Talent in Barcelona is seeking a Customer Specialist to deliver professional, personalized support across orders, accounts, products, services, and general requests via phone, email, chat, and other channels. You will record interactions, resolve issues, and collaborate with internal teams to ensure smooth experiences.

Fluency in Hebrew (C1/C2) and English (B2) is required, as is EU citizenship or Portuguese residency, with onsite work and relocation support.