Healthcare Support Specialist - Patient Screening & Connect

Clariness; España; Presencial; EUR 21.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Impact on healthcare innovation

Descripción de la vacante

Clariness GmbH is seeking a freelance/project-based representative to manage clinical trial sites and ensure patient recruitment. The role involves contacting patients by phone to screen and connect them with doctors, with a strong emphasis on first-class customer service.

Ideal candidates speak Spanish and English, have a medical background (nurse, CRA, or similar), and are experienced in handling customer requests via phone and email.

Formación

• Nurse, CRA or medical field background.
• Experience handling patient inquiries by phone and email.
• Call center experience is a plus.

Responsabilidades

• Represent Clariness GmbH as the contact for patients.
• Screen patients for eligibility (no sales calls, customer service focused).
• Help doctors and patients connect and coordinate during recruitment.

Conocimientos

Nurse

CRA

Medical experience

Descripción del empleo

Clariness GmbH is seeking a freelance/project-based representative to manage clinical trial sites and ensure patient recruitment. The role involves contacting patients by phone to screen and connect them with doctors, with a strong emphasis on first-class customer service.

Ideal candidates speak Spanish and English, have a medical background (nurse, CRA, or similar), and are experienced in handling customer requests via phone and email.