Healthcare Support Specialist - Patient Screening & Connect

Clariness; España; On-site; EUR 21,000 - 41,000; Full time

Benefits offered by this job

Impact on healthcare innovation

Job summary

Clariness GmbH is seeking a freelance/project-based representative to manage clinical trial sites and ensure patient recruitment. The role involves contacting patients by phone to screen and connect them with doctors, with a strong emphasis on first-class customer service.

Ideal candidates speak Spanish and English, have a medical background (nurse, CRA, or similar), and are experienced in handling customer requests via phone and email.

Qualifications

• Nurse, CRA or medical field background.
• Experience handling patient inquiries by phone and email.
• Call center experience is a plus.

Responsibilities

• Represent Clariness GmbH as the contact for patients.
• Screen patients for eligibility (no sales calls, customer service focused).
• Help doctors and patients connect and coordinate during recruitment.

Skills

Nurse

CRA

Medical experience

Job description

Clariness GmbH is seeking a freelance/project-based representative to manage clinical trial sites and ensure patient recruitment. The role involves contacting patients by phone to screen and connect them with doctors, with a strong emphasis on first-class customer service.

Ideal candidates speak Spanish and English, have a medical background (nurse, CRA, or similar), and are experienced in handling customer requests via phone and email.