Head of IT Vendor Management (end client company)

Michael Page; Barcelona; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Career growth

International environment

Job summary

Michael Page is seeking a governance leader to define and evolve the global Vendor Management Office framework across IT Operations. You will coordinate with internal teams and external providers to ensure performance, risk management, and contractual commitments align with business objectives.

The role offers exposure to executive stakeholders within a highly regulated, mission-critical environment and opportunities for long-term career growth in a large global organization.

Qualifications

• Proven experience in vendor governance within IT operations.
• Experience with global vendor ecosystems and supplier networks.
• Strong contract oversight and risk management capabilities.

Responsibilities

• Define and evolve the global Vendor Management Office (VMO) framework, governance model, and operating standards across IT Operations.
• Establish scalable vendor governance covering performance, contracts, risk, compliance, reporting, and service integration.
• Lead governance activities for strategic technology providers, including performance reviews, escalation management, and continuous improvement.
• Ensure contractual commitments, SLAs, and operational performance align to business objectives.
• Coordinate governance across internal teams and external service providers, driving accountability and collaboration.
• Identify risks, dependencies, and service gaps; implement corrective actions.
• Drive governance forums and stakeholder engagement at operational, tactical, and executive levels.
• Promote continuous improvement and represent vendor governance in IT Operations and transformation initiatives.

Skills

Vendor governance

IT operations

Contract oversight

Risk management

Compliance

Executive reporting

Continuous improvement

Stakeholder management

Job description

• International end client company
• Professional development

International organization operating in a highly regulated and mission-critical industry. With a significant global footprint and a complex technology landscape, the company is investing in the modernization and governance of its IT Operations function to support continued growth, operational excellence, and business resilience.

• Define and evolve the global Vendor Management Office (VMO) framework, governance model, and operating standards across IT Operations.
• Establish a scalable approach to vendor governance covering supplier performance, contract oversight, risk management, compliance, reporting, and service integration.
• Lead governance activities for strategic technology providers, including performance reviews, escalation management, executive reporting, and continuous improvement initiatives.
• Ensure contractual commitments, service levels, and operational performance are aligned to business objectives.
• Coordinate governance across multiple internal teams and external service providers, driving accountability and effective collaboration.
• Identify risks, dependencies, and service gaps across the vendor ecosystem and implement corrective actions where needed.
• Drive governance forums and stakeholder engagement at operational, tactical, and executive levels.
• Promote continuous improvement and represent vendor governance within broader IT Operations and transformation initiatives.

• Opportunity to build and shape a strategically important global governance function.
• Exposure to executive stakeholders and enterprise-wide transformation initiatives.
• International and highly collaborative working environment.
• Competitive compensation package and benefits.
• Long-term career growth opportunities within a large and complex global organization.