Vendor Manager - RDT Vendor Management

F. Hoffmann-La Roche AG; Madrid; On-site; EUR 90,000 - 120,000; Full time

Job summary

Roche in Madrid is seeking a Global Technology Vendor Management Expert - Software & Cloud to maximize value from strategic technology vendors while protecting the company from commercial and compliance risks. You will collaborate across Technology, Procurement, Legal, Finance, SAM, Security and Architecture to shape decisions and translate vendor commitments into measurable business outcomes.

The role requires leading governance for Software, SaaS and Cloud relationships, negotiating complex

Qualifications

• Significant experience managing global Technology/IT vendors in Software/SaaS/Cloud.
• Expert contract management and negotiation across complex agreements.
• Strong understanding of pricing, licensing, SLA, liability, and change control.
• Financial acumen including business cases and total cost of ownership.
• Ability to influence senior stakeholders across cross-functional teams.
• English language proficiency; Polish or Spanish is a plus.
• Bachelor's degree or equivalent in technology, engineering or business.
• Experience with GDPR, cybersecurity and data protection in regulated industries.

Responsibilities

• Lead strategic vendor and contract governance for Software, SaaS and Cloud relationships.
• Provide expert input across the contract lifecycle, including major agreements and renewals.
• Review pricing, scope, deliverables and acceptance, SLAs/KPIs, liability/remedies, change control.
• Lead complex negotiations, commercial escalations and remediation with BATNA.
• Identify cost exposure and optimization opportunities in vendor contracts.
• Build and challenge business cases and total cost of ownership.
• Identify and manage commercial, contractual, operational, technology and compliance risks.
• Translate complex vendor matters into clear recommendations for senior decision-makers.
• Mentor Vendor Managers to accelerate team capability development.

Skills

Strategic thinking

Contract negotiation

Vendor governance

Cross-functional influence

English proficiency

Education

Bachelor's degree in Technology/Engineering/Business

Tools

Contract management software

Vendor management tools

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position As a Global Technology Vendor Management Expert - Software & Cloud, you maximize the value delivered by strategic technology vendors while protecting Roche from commercial, contractual, financial, operational and compliance-related value leakage. You act as a trusted advisor and subject-matter expert for complex Software, SaaS and Cloud vendor relationships. Working across Technology, Procurement, Legal, Finance, SAM, Security and Architecture, you challenge assumptions, anticipate risks and opportunities, shape decisions and ensure vendor commitments translate into measurable business outcomes.

What you'll do

• Lead strategic vendor and contract governance for complex global Software, SaaS and Cloud relationships, establishing accountabilities, performance frameworks and escalation mechanisms.
• Provide expert Vendor Management input across the contract lifecycle, including major agreements, renewals, transformations and commercial decisions.
• Review and challenge pricing/licensing, scope, deliverables and acceptance, SLAs/KPIs, liability/remedies, change control, dependencies, termination, transition and exit.
• Lead complex negotiations, contractual escalations and remediation, developing fact-based positions, negotiation strategies and BATNA.
• Apply Software, SaaS and Cloud commercial expertise to identify cost exposure, optimization opportunities, contractual risks and vendor lock-in.
• Build and challenge business cases and TCO, connecting commitments, consumption, spend, performance and outcomes to identify deviations and prevent value leakage.
• Identify and manage commercial, contractual, operational, financial, technology and compliance risks, driving remediation and escalation where required.
• Translate complex vendor matters into clear recommendations for senior decision-makers and influence internal stakeholders and vendor executives.
• Act as a Technology VM subject-matter expert, strengthening governance standards and best practices and mentoring Vendor Managers to accelerate team capability development.

Who you are

You are an experienced Technology Vendor Management professional combining strategic thinking, commercial judgement, applied technology understanding and strong execution. As an Expert, you go beyond executing established processes: you shape governance, challenge assumptions, anticipate value leakage, resolve complex situations, influence senior stakeholders and develop others.

Must-have experience

• Significant experience managing complex, strategic global Technology/IT vendors, particularly in Software, SaaS and/or Cloud environments.
• Advanced-to-Expert contract management and negotiation capability, including complex agreements, renewals, commercial escalations and remediation.
• Strong understanding of technology contracts and commercial models, including pricing/licensing, acceptance, SLAs/KPIs, liability/remedies, change control and transition/exit.
• Strong financial and commercial acumen, including business cases/TCO, cost drivers, contractual commitments and value-leakage identification.
• Applied Software, SaaS and Cloud expertise sufficient to challenge vendor proposals and work credibly with technical specialists.
• Demonstrated ability to lead strategic vendor governance and manage commercial, contractual, operational, technology and compliance risks.
• Strong strategic thinking and senior stakeholder influence, with experience operating across global, cross-functional and virtual teams.
• Excellent analytical, problem-solving, communication and presentation skills, including English legal and business language.
• Polish and/or Spanish are an advantage.
• Preferred experience Enterprise Software licensing, SAM, Cloud infrastructure/consumption models and hyperscaler environments.
• Major technology transformations, migrations or large-scale implementations.
• Experience with contractual performance/remedies, cybersecurity, resilience, data protection and GDPR.
• Development of VM frameworks/best practices and mentoring or coaching Vendor Management professionals.
• Pharmaceutical, healthcare or another highly regulated industry.
• P2P, budgeting/financial management, ITIL, Agile/SAFe, project or change-management experience.
• Bachelor's degree or equivalent professional experience in Technology, Engineering, Business or related disciplines; advanced qualifications are beneficial.

Where pay transparency applies, details are provided based on the primary posting location.

For this role, the primary location is Madrid. If you are interested in additional locations where the role may be available, we will provide the relevant compensation details later in the hiring process.

Who we are

A healthier future drives us to innovate. Together, more than 100000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Lets build a healthier future, together. Roche is an Equal Opportunity Employer. We believe its urgent to deliver medical solutions right now - even as we develop innovations for the future. We are passionate about transforming patients' lives. We are courageous in both decision and action. And we believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. We are proud of who we are, what we do, and how we do it. We are many, working as one across functions, across companies, and across the world. We are Roche.