Head of Global Operations — Remote & AI-Driven Manufacturing

THE/STUDIO; Barcelona; Presencial; EUR 103.000 - 207.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work (global)

Flexible hours

Descripción de la vacante

THE/STUDIO is seeking a visionary Head of Operations to oversee Manufacturing, Global Factory Network, Customer Service, and Customer Success. You will treat operations like an engineering problem, leveraging AI and automation to scale throughput, while collaborating with Product, Engineering, Marketing and Sales.

You will lead distributed teams in a fast-paced, remote-first environment, driving radical customer-centricity, low MOQs, and exceptional quality at speed.

Formación

• 6+ years of operational leadership experience, in high-growth startups, e-commerce platforms, or tech-forward supply chain companies.
• Strong ability to map and improve complex processes using software, data and workflows.
• Excellent collaboration with Product, Engineering, Marketing, and Sales to accelerate execution.

Responsabilidades

• Reimagine and optimize a global factory network and manufacturing processes for speed, quality and cost.
• Serve as cross-functional enabler—align Product, Engineering, Marketing, and Sales to drive faster workflows.
• Leverage data, AI, and automation to track KPIs and improve throughput across departments.
• Design and enhance the end-to-end customer journey from quote to delivery, focusing on UX.
• Build, mentor, and scale distributed teams across manufacturing, customer service, and customer success.

Conocimientos

Systems thinking

Data analytics

Cross-functional leadership

Operational leadership

AI & automation

Remote team leadership

Descripción del empleo

THE/STUDIO is seeking a visionary Head of Operations to oversee Manufacturing, Global Factory Network, Customer Service, and Customer Success. You will treat operations like an engineering problem, leveraging AI and automation to scale throughput, while collaborating with Product, Engineering, Marketing and Sales.

You will lead distributed teams in a fast-paced, remote-first environment, driving radical customer-centricity, low MOQs, and exceptional quality at speed.