Head of Creative & Digital Services, Life Sciences

Indegene; Madrid; On-site; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Dynamic and innovative work culture

Career growth opportunities

Collaboration with cross-functional teams

Job summary

A healthcare solutions provider in Madrid is looking for a Service Owners Lead. This role is essential for overseeing creative, email, and web services while establishing performance metrics and ensuring operational excellence. Candidates should have 7-10 years of experience in the life sciences sector, particularly in marketing operations and strong project management skills. This position offers significant career growth opportunities in a dynamic work environment that values collaboration and innovation.

Qualifications

• 7-10 years of experience in creative, digital, or marketing operations within life sciences or pharmaceutical industry.
• Strong understanding of creative production, email marketing, e-detail content, and web operations.
• Proven ability to conduct MBRs/QBRs and communicate insights to senior stakeholders.

Responsibilities

• Define, implement, and monitor KPIs, SLAs, and operational metrics for all services.
• Ensure high-quality delivery across creative and digital campaigns.
• Identify opportunities for process improvement, automation, and efficiency.

Skills

Project management

Analytical skills

Leadership

Communication skills

Problem-solving

Stakeholder management

Education

Bachelor’s degree in Marketing, Life Sciences, Business Administration, or related field

Job description

A healthcare solutions provider in Madrid is looking for a Service Owners Lead. This role is essential for overseeing creative, email, and web services while establishing performance metrics and ensuring operational excellence. Candidates should have 7-10 years of experience in the life sciences sector, particularly in marketing operations and strong project management skills. This position offers significant career growth opportunities in a dynamic work environment that values collaboration and innovation.